Zubair Bin

Certified Clinical Medical Assistant (CCMA) with experience in family medicine, patient care coordination, clinical support, and Epic EMR documentation. Skilled in patient education, care coordination, clinical documentation, and multidisciplinary collaboration. Recognized for delivering compassionate, patient-centered care while maintaining accurate documentation and supporting efficient healthcare operations.

Committed to improving patient outcomes through strong communication, attention to detail, and exceptional customer service.

Certified Clinical Medical Assistant (CCMA), Family Medicine (Inboxology) at Geisinger (2024-04 – Present)

• Serve as an Epic Super User, supporting staff training, workflow optimization, and documentation best practices.
• Provide comprehensive clinical and administrative support to healthcare providers in a high-volume family medicine practice.
• Maintain accurate Epic EMR documentation to support quality patient care, continuity of care, and regulatory compliance.
• Educate patients on treatment plans, medications, referrals, and follow-up care while promoting engagement and continuity of care.
• Collaborate with providers, nurses, pharmacies, and specialists to coordinate timely patient care.
• Selected to mentor newly hired CMAs, providing guidance on clinical workflows, documentation standards, and best practices.

Ophthalmic Technician at Geisinger (2022-08 – 2024-06)

• Performed comprehensive pediatric ophthalmic assessments including visual acuity testing, pupil evaluations, and preliminary diagnostic testing.
• Assisted providers with refractions, tonometry, and other ophthalmic procedures to support accurate diagnosis and treatment planning.
• Administered ophthalmic medications and provided patient education regarding treatment plans and post-visit care.
• Maintained accurate EMR documentation and managed clinical inventory to support efficient departmental operations.
• Recognized as a trusted clinical team member by assisting providers in delivering efficient, patient-centered pediatric eye care.

Production Technician at Ball Corporation (2020-12 – 2021-05)

• Troubleshot production issues and documented corrective actions to maintain efficient operations.
• Performed quality inspections and maintained detailed records to ensure product compliance and traceability.
• Collaborated with team members to meet production targets while adhering to safety standards.

Decoration Technician at Greiner Packaging (2016-09 – 2020-03)

• Followed Standard Operating Procedures and created procedures for department growth.
• Trained Machine Operators per training plans, mentored and supported team communication.
• Maintained housekeeping and safety to ensure a customer-focused environment.
• Performed routine machine maintenance to ensure optimal performance.
• Located and diagnosed faults using root cause failure analysis and troubleshooting.

Associate of Applied Science in Mechatronics – Luzerne County Community College (2016-06 – 2019-05)