Zule Castillo

Dynamic and reliable banquet server with expertise from Best Quality Server, adept at enhancing guest experiences through exceptional customer service and strong teamwork. Proven ability to efficiently manage event setups and maintain high standards of food safety, ensuring seamless operations and guest satisfaction in fast-paced environments.

Banquet Server - Best Quality Server

• Set up banquet spaces according to event specifications and seating arrangements.
• Serve food and beverages efficiently during events, ensuring guest satisfaction.
• Adapt quickly to changing event needs while maintaining service quality.
• Collaborate with kitchen staff to coordinate timely meal delivery.
• Assist in cleaning and resetting banquet areas post-event for next usage.

Kitchen Helper - Hilton Glendale

• Set up banquet spaces according to event specifications and seating arrangements.
• Serve food and beverages efficiently during events, ensuring guest satisfaction.
• Adapt quickly to changing event needs while maintaining service quality.
• Collaborate with kitchen staff to coordinate timely meal delivery.
• Assist in cleaning and resetting banquet areas post-event for next usage.

Busser/ Food Runner - Best Quality Server - West Covina, CA

(2023-04 - 2025-11)

• Assisted servers by promptly clearing and resetting tables to enhance dining experience.
• Maintained cleanliness and organization of dining area, ensuring adherence to health standards.
• Collaborated with kitchen staff to facilitate efficient food delivery during peak hours.
• Supported inventory management by restocking supplies and notifying management of low stock levels
• Adapted quickly to changing priorities in a fast-paced environment, demonstrating flexibility and teamwork.
• Reset and cleaned tables quickly to prepare for new customers.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
• Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.

High School Diploma - Nicaragua- Managua - Nicaragua