Nhật Trinh

I have 4 years experience in logistics

IMPORT CUSTOMER SERVICE

WorldCraft Logistics LLC

Sep 2020 - 2025

Provide excellent customer service

Utilize system (Imanifest, IFMS) to track, trace, follow up, release cargo, and deliver shipments

Review shipping documents, and client billing for consistency and accuracy

Ensure clients/customers receive documents promptly and on time

Follow up with clients/customers with updated shipment information and availability

Work with customs brokerage to ensure entry/clearance of shipments

• Co-ordinate with warehouse for inbound and outbound process

*File ISF, AMS, understand logistics terms, work with Shipping line, co-loader, agent to release bill of lading

VIETNAM MARITIME UNIVERSITY

2016 – 2020

Bachelor of International Logistics