Phat Tang

Learning & Development professional with approximately five years of experience supporting training operations and workforce capability development in technical environments. Experienced in end-to-end training cycle from analyzing to evaluating on-the-job training (OJT), onboarding programs, and structured learning solutions, as well as managing training systems, records, and documentation. Demonstrates strong capability in developing SOP-based training materials, skill matrices, and training tracking systems to ensure consistency and compliance.

In addition, possesses experience in Organizational Development, including competency framework, career and learning pathway design, supporting long-term workforce capability and performance alignment.

Senior Learning & Development at VIACT GLOBAL LIMITED COMPANY (2025-02 – Present)

• Conducted training needs analysis with technical teams and developed structured OJT learning plans, skill checklists, and SOP-based training materials to support workforce readiness
• Standardized training documentation by building a centralized knowledge hub, improving accessibility and reducing onboarding search time by 40 percent
• Collaborated with Product, AI, and Hardware teams to identify skill gaps and performance issues, and implemented targeted training and corrective actions
• Delivered internal training sessions and facilitated knowledge transfer to ensure consistent understanding of processes and tools
• Maintained training records, participation tracking, and feedback systems, supporting data-driven improvement and reporting
• Developed skill matrices and capability tracking tools to monitor workforce readiness and training progress
• Conducted job analysis to improve role clarity and training alignment between departmental, standardized SOPs and training materials to ensure consistency and scalability
• Coordinated campus engagement activities with RMIT Vietnam, Ho Chi Minh University of Technology (HCMUT), and University of Information Technology (UIT) through workshops and career talks

Learning & Development Specialist at GONSA JOINT STOCK COMPANY, VIETNAM (2024-04 – 2025-02)

• Conducted organization-wide training needs analysis across a workforce of 800 to 1,000 employees and developed structured training plans aligned with operational requirements
• Delivered new hire orientation and foundational training programs, ensuring employees understand company processes, policies, and job expectations
• Managed training logistics, attendance tracking, and LMS (Base HRM), ensuring accuracy of training records and reporting
• Maintained training documentation and learning records in compliance with internal procedures
• Collected and analyzed training feedback to improve training effectiveness and support continuous improvement initiatives
• Coordinated cross-functional training activities to improve operational collaboration

Learning & Development Executive at ARUP VIETNAM LIMITED COMPANY, SEA (2021-10 – 2024-04)

• Developed and managed the end-to-end training cycle, including analyzing, design, delivery, and evaluation of training programs
• Administered LMS (Moodle) and monitored training completion, participation, and reporting
• Conducted training needs analysis aligned with performance indicators and business objectives
• Maintained training records, reports, and documentation to support tracking and compliance
• Supported competency framework development and job analysis, improving clarity of roles and expectations
• Coordinated regional training programs across multiple countries to ensure consistency

MBA in Business Administration – Ho Chi Minh University of Technology (HCMUT) (2022 – 2024)

B.Eng in Electrical & Electronics Engineering – Ho Chi Minh University of Technology (HCMUT) (2015 – 2021)