Ruby Ng

Detail-oriented and analytical professional seeking a Demand Planning position, with strong skills in data analysis, forecasting, inventory monitoring, and supply chain coordination. Experienced in using Excel and ERP systems to support planning activities, improve stock availability, and streamline operational processes. A collaborative team player with excellent communication skills and the ability to adapt quickly in fast-paced business environments.

Demand and Supply Planning Executive with expertise in forecasting, inventory management, and coordinating end-to-end supply chain operations. Proficient in SAP, data analysis, and cross-functional collaboration to optimize stock levels, improve forecast accuracy, and ensure timely deliveries. Focused on driving operational excellence and enhancing supply chain reliability to support business growth.

Demand and Supply Planning Executive at Nanoco Fortune Electric Corp. (2023-03 – Present)

• Classify forecast demand by analysing historical sales data and trends. Set safety stock and reorder points for each SKU to ensure smooth planning and execution and improve forecast accuracy.
• Coordinate end-to-end supply chain operations for home appliance products.
• Monitor inventory levels and ensure stock remains available.
• Work closely with suppliers, factories, and logistics partners to ensure timely deliveries.
• Track inbound and outbound shipments and resolve supply issues.
• Collaborate with sales, marketing, and finance teams for planning activities.
• Manage purchase orders and follow up on supplier lead times.
• Identify slow-moving and excess inventory and recommend corrective actions.
• Ensure accurate data entry in SAP systems.

Demand Planning Executive at Hoang Duc Pharmaceutical & Medical Supplies Co., Ltd (2021-04 – 2023-02)

• Analyse sales history to classify demand and set safety stock and re-order points at the SKU level to ensure the smooth execution of the planning process and improve forecast accuracy.
• Analyse and aggregate forecasts from the Sales team.
• Provide feedback to sales teams on their forecast relative to historical accuracy and data analysis.
• Participate in the improvement of the sales forecast practice.
• Evaluate Vendor supply performance to optimise lead times and strengthen supply chain reliability.
• Responsible for dispatching from the Ho Chi Minh warehouse to the Ha Noi and Da Nang branches, based on the last 3 months' sales history and requests from the Sales and Accountant Departments.
• Work closely with Sales and Account teams to finalise replenishment quantities for effective inventory control.
• Solve issues related to dispatching and ad hoc requests.
• Ensure optimal stock levels.
• Manage stock allocation in case of insufficient supply from the Vendor.
• Create Purchase Orders in SAP and track KPIs: Inventory Turn, Fill Rate, Planning Accuracy, and Ageing/Expiry Stock.

Purchasing Executive at TafaViet Co., Ltd (2020-09 – 2021-03)

• Check the production demand and plan for purchase of raw materials for feed manufacturing.
• Check price and the market situation and make purchasing decision.
• Responsible for monitoring from signing to completion of the company's project contracts.
• Responsible for checking the terms and conditions of principal contracts.
• Coordinate with related departments to meet company requirements about quality, payment and performance.
• Cooperate with forwarders to do customs clearance for imported shipments.
• Monitor and evaluate the supply activities, suppliers performance.

Purchasing Executive at GreenFeed Vietnam Corp. (2018-07 – 2020-04)

• Based on the forecast and production demand, plan to purchase some raw materials for three South Feed mills.
• Check prices with both local and overseas suppliers, summarise all information, report to the Manager and make purchasing decisions.
• Compare and negotiate price and contract terms with suppliers. Strictly follow the delivery schedule to ensure enough cargo for production and manage the inventory according to company rules.
• Coordinate with the Logistics department to clear customs for importing cargo Coordinate with related departments such as QA, warehouse, and Logistics to meet company requirements about quality/payment/ performance/ customs clearance and solve problems arising in delivery as shortage, and damage.
• Contact the insurance company to buy insurance for shipments from overseas.
• Follow and solve compensations with suppliers and insurance companies.
• Make a survey and analyse the overseas/ local market for the relevant commodities for weekly reporting.
• Monitor and evaluate the supply activities, and supplier's performance.

Customer Service and Pricing at NTV Logistics Corp. (2016-08 – 2018-07)

• Co-operate with oversea Agent/ Shipping line to handle import shipments both sea and air.
• Ensure customer satisfaction and feedback to customer in a professional manner.
• Solve problems and find solutions for every responsible job.
• Coordinate with other department to provide a standard of service required by each customer.
• Monitor the cargo status and update timely to customers.

Import - Export Management – College of Foreign Economy and Relations