Sang Lam

Education and community operations professional with international academic background and experience coordinating educational programs, events, and community initiatives. Skilled in administration, logistics coordination, stakeholder communication, and program management. Experienced in both academic and community environments, with strong organizational abilities and a proactive approach to operational efficiency.

Community & Program Manager at Click Clack Café (2025-03 – Present)

Lead community and youth engagement programs for a family-oriented café concept focused on learning and creativity.

• Lead community and youth engagement programs for a family-oriented café concept focused on learning and creativity.
• Plan and coordinate educational workshops, clubs, and weekly activities for children and families.
• Manage operational logistics for events including scheduling, materials preparation, venue setup, and safety considerations.
• Coordinate with educators, parents, and external partners to organize community learning initiatives.
• Oversee communication between marketing, operations, and program teams to ensure smooth event execution.
• Develop partnerships with schools, educators, and local organizations to expand outreach and participation.

English Teacher (Cambridge & IELTS Programs) at Plattera English Center (2023-10 – 2024-10)

Delivered English instruction for Cambridge curriculum and IELTS preparation courses.

• Delivered English instruction for Cambridge curriculum and IELTS preparation courses.
• Planned structured lessons aligned with international curriculum standards.
• Monitored student progress and provided academic guidance and feedback.
• Coordinated with academic managers and administrative staff to maintain learning quality and classroom operations.
• Supported student engagement through extracurricular learning activities and workshops.

Digital Content Creator at Freelance (2018-01 – Present)

Produced written, visual, and video content for clients across education, technology, healthcare, and lifestyle sectors.

• Produced written, visual, and video content for clients across education, technology, healthcare, and lifestyle sectors.
• Managed multiple projects simultaneously while maintaining strict deadlines and quality standards.
• Conducted research, planning, and coordination for creative and marketing projects.

Bachelor of Communications in Communications – University of Technology Sydney (UTS) (2021-12)