Steven Doan

Operations and Procurement professional with 5+ years of experience across IT Consulting, Business Development, and Enterprise IT Procurement. Experienced in coordinating end-to-end operations, supplier management, stakeholder communication, procurement reporting, and enterprise technology projects. Strong analytical skills with SAP ERP and advanced Microsoft Excel, leveraging data-driven insights to improve procurement performance, operational efficiency, and cost optimization.

IT Procurement Specialist at CENTRAL RETAIL VIETNAM (2024-11 – Present)

• Manage end-to-end procurement across enterprise IT categories, including infrastructure, cloud services, software licensing, networking, cybersecurity, hardware, and ELV solutions.
• Lead strategic sourcing initiatives through supplier evaluation, RFQ/RFP management, commercial negotiations, contract administration, and vendor performance management.
• Coordinate demand planning, inventory availability, procurement schedules, and supplier deliveries to support nationwide retail operations and new store expansion projects.
• Monitor procurement activities, supplier performance, budgets, delivery timelines, and operational KPIs while ensuring compliance with procurement governance.
• Prepare procurement reports, spend analysis, supplier evaluations, and management dashboards using SAP ERP and advanced Microsoft Excel.
• Partner closely with IT Infrastructure, Finance, Legal, Operations, and external suppliers to ensure business continuity and operational excellence.
• Support procurement planning, technology lifecycle management, and continuous process improvement initiatives.

Account Manager at TPCOMS (2024-02 – 2024-11)

• Managed enterprise accounts for cloud, infrastructure, and IT solutions, supporting customers throughout the sales lifecycle.
• Prepared commercial proposals, quotations, and solution presentations aligned with customer technical requirements.
• Coordinated with technical and delivery teams to ensure successful contract execution and post-sales support.
• Developed strong knowledge of enterprise infrastructure pricing, licensing models, and solution positioning.

Sr. Business Development at BIZZI VIETNAM (2023-07 – 2024-01)

Developed enterprise SaaS opportunities by identifying business needs and delivering tailored expense management solutions. Collaborated with Product and Technical teams to design solutions for enterprise customers. Built relationships with key decision-makers, including Finance Directors, CIOs, and C-level executives.

• Achieved Top Performer recognition in Q4 2023 through successful enterprise account acquisition.
• Closed enterprise deals with Grand Castella, TMX, IBP, Pebsteel, IDP, Ampersand, and other corporate clients.

Account Manager (ERP Consultant) at BRAVO SOFTWARE (2022-03 – 2023-06)

Consulted enterprise customers on ERP solutions covering business operations and digital transformation initiatives. Managed project coordination, commercial discussions, implementation timelines, and customer expectations. Built long-term relationships with executive stakeholders across multiple industries.

• Successfully secured enterprise customers including A&C Audit, Mai Khe Gas, and Loman Wealth.

Project Sales Executive at UNITEK SAFETY SOLUTION (2020-05 – 2022-02)

• Supported bidding activities for fire protection and infrastructure projects, including commercial documentation and contract preparation.
• Coordinated with engineering teams to ensure procurement and project execution met customer specifications and delivery schedules.
• Gained early experience in project procurement, contract administration, and stakeholder coordination.

Bachelor of Business Administration in Business Administration – University of Labour and Social Affairs, Hanoi (2018 – 2022)