Thùy Nhi

Logistics and Supply Chain professional with 3 years of experience in import/export operations, shipment coordination, order management, and planning support within logistics and manufacturing environments. Experienced in coordinating with cross-functional teams and monitoring delivery performance to support smooth daily operations. Seeking to further develop in supply chain operations and end-to-end logistics management.

Uniqlo Planning Staff - PANKO HCM CO.,LTD

(2024-08 - 2025-09)

• Supported and managed Uniqlo order management system (SPL), ensured data accuracy and smooth order processing
• Managed and tracked delivery logistics, focusing on KPIs for timely delivery
• Tracked transportation status, actual lead times, shipping methods and port activities to support daily operational visibility
• Prepared weekly and monthly KPI reports related to production status, shipment delays, and delivery performance based on Uniqlo operational standards
• PIC for material planning using O9 system by opening and tracking Material Orders (MO), and coordinating MO plans and receipts
• Assisted in monitoring production and logistics flow to minimize delays and maintain supply chain continuity

Logistics Customer Service Executive - BPL LOGISTICS CO.LTD

(2022-05 - 2024-06)

• Coordinated import, export, and trucking shipments to ensure smooth logistics operations and on-time delivery performance
• Worked closely with customers, carriers, overseas agents, vendors, and internal departments to resolve operational issues and maintain shipment flow
• Monitored shipment schedules, booking status, and transportation updates to support timely cargo movement and customer communication
• Collaborated with Documentation, Accounting, Operations, and Sales teams to ensure accurate processing of shipping documents and operational data
• Supported logistics cost processing by compiling pricing and shipment-related charges for billing and accounting reconciliation
• Prepared and finalized contracts, annexes, and LOI(s) with related business partners and vendors.

Document Intern - GREEN OCEAN SHIPPING

(2021-11 - 2022-01)

• Verified and managed customer document information to ensure accuracy.
• Updated booking schedules and vessel space for customers and the Customer Service department
• Supported in following trucking flow and arranging documents.

Bachelor's Degree - Logistics and Global Supply Chain Management - UNIVERSITY OF FINANCE AND MARKETING (2018-08 - 2022-04)