Trung Hua

• Proven IT management leader with over 20 years of success driving organizational growth, profitability, and intellectual property development through strategic technology initiatives.
• Expertise across high-growth startups, turnaround situations, and global enterprises in the Retail, F&B, Fashion, Construction, Trading, and Manufacturing sectors.

JAN 2022 – NOW

HEAD OF IT

BALANCE FINANCE & INVESTMENT BRIEF OF RESPONSIBILITIES

• Led the overall technology strategy and digital transformation roadmap, AI adoption ensuring alignment with the company’s business model.
• Oversaw implementation of multi-company ERP system (Odoo), improving operational efficiency across procurement, farm management, retail operations, and finance.
• Directed development of IT Projects including:

o Farm Management with IoT Environmental Monitoring System o Food Retail & POS System o Hospitality Platform o SME360 Procurement Platform o Affiliate Sales & Marketing App

• Established and operated a centralized IT shared services model supporting 200+ users across subsidiaries.
• Collaborated with Vietnam Post to enable a nationwide farm-to-store distribution network of 3,000+ locations, ensuring systems scalability and operational continuity.
• Collaborated with VP Bank to integrate banking services to the mobile app.

SEP 2019 – OCT 2020

HEAD IT SERVICE DELIVERY

CENTRAL RETAILS VN BRIEF OF RESPONSIBILITIES

• Accountable for IT service reliability and operational delivery across 100+ retail stores and business units including BigC/GO, Nguyễn Kim, LanChi Mart, Supersports, Robins, and Crocs.
• Led a national 45+ member IT operations team supplemented by strategic outsourcing partners.
• Managed and optimized core enterprise retail platforms including GOLD Symphony, Vynamic - Diebold Nixdorf, Microsoft Dynamics Fashion, and R-Keeper (F&B).
• Managed and optimized backend module systems with SAP ECC, Oracle EBS and in-housed applications.
• Delivered large-scale IT projects/programs in coordination with regional Thailand IT leadership and offshore vendors, with investment portfolios ranging from USD 1M to 5M.

AUG.2018 – SEP.2019

IT MANAGER

B’sMART (MegaMarket) BRIEF OF RESPONSIBILITIES

• Managed IT operations and system performance for 168 convenience store locations nationwide.
• Led deployment and modernization initiatives including Vision merchandise system, warehouse automation, BI analytics portal, and finance data consolidation from Oracle to SAP.
• Owned IT budgeting, policy enforcement, SOP development, and team KPIs to ensure operational governance and cost efficiency.

JAN 2015 – AUG 2018

HEAD OF IT

HBCI GROUP BRIEF OF RESPONSIBILITIES

• Built and led a centralized IT shared-services framework covering infrastructure, software development, helpdesk, and internal training.
• Provided comprehensive operational procedures, service controls, SLAs, contract and billing protocols for the service.
• Implemented private VPS private cloud datacenter, network infrastructure and digital platforms supporting construction and hospitality operations.
• Delivered IT and ELV project for a luxury hospitality and condotel complex in Hoi An – Da Nang, including data network, CCTV, PA, Access control, IPTV/MATV, Property and Retail Management Systems (with Oracle PMS and components).

MAR 2009 – DEC 2014

IT MANAGER

KUSTO GROUP BRIEF OF RESPONSIBILITIES

• Managed IT team and service operations, ensuring project collaboration across business functions.
• Led training and organizational change initiatives to ensure technology adoption and process maturity.
• Implemented various construction projects management platforms including BIM, NewForma, Oracle Primavera P6, Enterprise Collaboration (Wrike/Bitrix/Sharepoint), Enterprise accounting/finance control system, CRM (Salesforce).

JUN 2006 – OCT 2008

IT DIRECTOR

THANHCONG TEXTILE GARMENT JSC GROUP

BRIEF OF RESPONSIBILITIES

• Directed IT operations for a diversified enterprise of 1,000+ employees across textile & garment manufacturing, real estate, healthcare, and securities businesses.
• Delivered mission-critical enterprise projects including ERP GAP analysis and bidding (with KPMG), corporate datacenter, securities trading systems (BOSS), and hospital IS systems — as part of TCM's corporate restructuring and privatization phase.

• MBA – Preston University USA, Singapore Campus (2005)
• Bachelor of IT – HCMUS, Vietnam (1998)