Abegail Mazomba

Dedicated and detail-oriented Client services and Admin Professional with experience providing administrative support, managing client communications, coordinating schedules, maintaining accurate records, and delivering exceptional customer service. Proficient in Lawmatics, SAP, Microsoft Office Suite, Google Workspace, DocuSign, and Eventful. Known for being organized, dependable, and adaptable, with excellent communication skills and a proactive approach to problem-solving.

A collaborative team player who enjoys supporting others, learns new systems quickly, and is committed to delivering efficient, high-quality service.

Remote Healthcare Account Coordinator at Calmed Medical (2025-11 – Present)

• Deliver customer support by addressing client enquiries via phone, email, mail, and in-person, ensuring positive customer experiences.
• Verify and process client documentation and records, resolve customer concerns promptly through effective communication, and keep clients informed throughout.
• Collaborate with internal teams to maintain accurate, up-to-date documentation while meeting deadlines and maintaining confidentiality.

Client Intake & Executive Administrative Specialist at Kirk Law (2025-11 – 2026-06)

• Provide client support through phone, email, and live chat, handling enquiries, scheduling consultations, follow-ups, and client updates.
• Manage client intake, verify and maintain accurate records, and update client information within the CRM.
• Coordinate with internal teams, address client concerns, collect feedback, and ensure timely communication while maintaining confidentiality.

Admin Assistant - PA to Managing Director at DURR Africa (2018 – 2019)

• Managed reception and client service, including calls, emails, visitors, and enquiries.
• Provided HR administrative support through record keeping, filing, data capturing, and documentation.
• Assisted the Managing Director as a Personal Assistant, managing schedules, meetings, correspondence, and confidential matters.

Matric Certificate – Cingani High School (2000 – 2004)

Marketing Management in Marketing Management – Port Elizabeth College (2007 – 2009)

Banking Advice Certificate in Banking – Milpark Business College (2014 – 2015)

Customer Service Certificate in Customer Service – Saylor.org academy (2024 – 2025)

Admin Assistant Certificate in Administration – Cursa Online studies (2025 – 2026)