Abram Mamabolo

Experienced and highly organised administrative professional with more than 10 years of experience in administration, records management, claims administration, reporting, data capturing and stakeholder liaison. Strong background in supporting departmental operations through accurate document management, correspondence, filing, reporting and day-to-day administrative support. Experienced in working with confidential information, maintaining electronic and hard-copy records, responding to telephone and written enquiries, compiling reports and statistics, and liaising with internal and external stakeholders.

Claims Specialist - COID SUPPORT

(2012)

• Provide comprehensive administrative support for Injury on Duty (IOD) and COID claims, ensuring accurate processing, record keeping and follow-up.
• Capture, verify and maintain claim information on electronic systems and ensure supporting documentation is properly recorded.
• Maintain both electronic and hard-copy filing systems, ensuring documents can be located and retrieved efficiently when required.
• Prepare weekly reports, statistics and claim-related information for management and relevant stakeholders.
• Prepare and process correspondence and submissions relating to claims.
• Receive, review and acknowledge incoming correspondence and ensure it is directed to the appropriate office or stakeholder.
• Liaise with employees, claimants, insurers, medical practitioners and relevant government offices to obtain and exchange information.
• Respond to telephone enquiries, provide relevant information and follow up on outstanding matters.
• Assist with the completion and processing of IOD documentation, including W.CL.2 forms and resumption reports.

Safety Officer - MASHABA PRODUCTION

(2020 - 2023)

Night duty

• Provided administrative and operational support for workplace health and safety activities across production studios, rehearsal spaces and live event venues.
• Maintained safety documentation, inspection records and related administrative files.
• Conducted workplace inspections and recorded identified hazards and required corrective actions.
• Developed and maintained safety procedures and protocols for production activities.
• Prepared safety information and communicated requirements to staff, musicians and production crews.
• Coordinated safety drills and emergency preparedness activities.
• Liaised with department heads to ensure safety requirements and procedures were communicated and followed.
• Prepared and maintained relevant safety records and reports for management.
• Assisted with identifying safety-related equipment and resource requirements.
• Provided guidance on fire prevention, electrical safety, hazardous materials and the appropriate use of safety equipment.

Labour Relations Intern - Department of Health and Social development

(2007 - 2008)

• Provided administrative support in the management of labour relations matters.
• Assisted with the preparation of documentation for disciplinary and grievance processes.
• Prepared warning letters and other correspondence on behalf of the employer.
• Assisted with organising and supporting disciplinary hearings.
• Conducted investigations into grievances and disciplinary matters
• Compiled monthly, quarterly and annual reports and statistics for management

National Diploma - Safety Management - UNISA (2017 - 2020)

SAMTRAC - NOSA (2017 - 2017)

Skills Development Facilitator - Pro-Active College (2011 - 2011)

National Diploma - Labour Relations Management - TUT (2004 - 2006)

Certificate of Attendance - CCMA (2008 - 2008)

MATRIC - Bjatladi High School (2003 - 2003)