Experienced accounts receivable specialist
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I am an analytical, organized and detail-oriented individual with SAP, Sage Intacct, Oracle NetSuite & Salesforce expertise and experience in the full spectrum of administration, data consolidation, business operations, accounts payables and - receivables. Collaborative team player with ownership mentality and a track record of delivering the highest quality strategic solutions to resolve challenges, implement processes and procedures.
Recent role was as a Manager in the collections team at a global company MRI Software. I was based in Cape Town, South Africa and we worked remote / hybrid
● Manage a team of 3 Team Leads
● Manage Collections Team – 17 team members
● Prepare and distribute monthly and weekly aging reports to the Team
● Prepare data analysis reports as required by management.
● Ensure supplier invoices are correct and submitted to accounts payable for payment
● Weekly review meetings held with each of my Team Leads
● Attend regular meetings with global Senior Leadership to discuss client issues as they relate to accounts’ delinquency.
● Work closely with the Legal department to understand client contracts and obligations, as well as MRI’s process for joint Finance and Legal collection efforts.
● Work closely with Sales Managers and Executives to understand and pursue outstanding client balances (based in SA, USA & UK)
● Assist the Team Leads with review and recommendations for Bad Debt Reserve calculation.
● Work to continually improve Key Performance Indicators, such as DSO
● Research and resolve client disputes and escalate issues to the right internal contacts/departments.
● Make recommendations to implement improved processes and procedures.
● Perform other duties and participate in other projects as assigned by management, including cross training within the department.
● Manage HR related functions for my team.
● Manage career development and performance reviews for my team members.
● Completed school with grade 12 - 1989
● Received certificate in Credit Management 1,2 & 3 - 2006
● Completed LEAD Management Training - 2022 & 2023
