Customer Service Agent at Teleperformance
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Friendly and customer-focused Call Centre Agent with strong communication, active listening, and problem-solving skills. Experienced in handling enquiries, resolving complaints, managing high task volumes, and providing excellent service in fast-paced environments. Skilled in conflict resolution, multitasking, time management, and building positive customer relationships. Reliable, professional, and committed to meeting targets while delivering a great customer experience.
Customer Service Agent - Teleperformance
(2025-07 - 2026-07)
Call Centre Agent for "Monzo" International Bank
National Senior Certificate - The Settlers High School (2020 - 2024)
