Alapha Simanga

Dedicated IT professional with 6+ years of experience in educational technology facilitation and IT support. Skilled in software development, hardware and network maintenance, and e-learning implementation. Proven track record of achieving performance KPIs, mentoring staff, and contributing to research-driven projects. Passionate about leveraging IT to improve organizational efficiency and learning outcomes.

Computer Lab Facilitator at Click Learning (2019-08 – Present)

• Facilitating structured e-learning literacy and numeracy programmes for learners in Grades R–7, maintaining programme targets including 80% learner usage and 100% active session time.
• Monitoring learner progress using programme systems and support interventions to improve learning outcomes.
• Maintaining and managing computer laboratory operations, ensuring system functionality and minimal disruption to learning sessions.
• Mentoring and supporting newly appointed facilitators, including providing guidance during their professional development and software development training.
• Serving as a liaison between facilitators, school management, and programme stakeholders, communicating operational and technical needs.
• Selected to support the Research & Insights Department through participation in EGRA testing and control school projects, assisting with fieldwork coordination, data collection, and programme monitoring activities.
• Maintaining programme compliance standards, ensuring proper implementation of learning software and operational procedures.

IT Intern at Little Pig CC (2018-05 – 2019-04)

• Installed and maintained computer laboratories, servers, printers, and communication equipment.
• Performed hardware and software upgrades, system troubleshooting, and antivirus deployment.
• Provided frontline IT support to academic staff and students, resolving technical issues to maintain operational continuity.
• Assisted with network configuration and system administration tasks.
• Supported IT asset management and ensured equipment functionality across campus facilities.

Software Development – Codespace Academy (2021-11 – 2022-12)

National Diploma in Information Technology – Walter Sisulu University (2014-01 – 2017-12)

National Senior Certificate – Gobe Commercial High School (2013)