Alicia Jansen

Detail-oriented administrative professional with over 15 years of experience in data capturing, office coordination, invoicing, and client communication. Known for exceptional accuracy, reliability, and strong organizational skills, with the ability to manage high-pressure workloads and meet strict deadlines. A fast learner with foundational programming exposure and strong computer literacy, able to adapt quickly to new systems, financial-industry processes, and modern office technologies.

Committed to professionalism, confidentiality, and delivering high-quality administrative support.

General Office Administrator at Private Office (Arnold Jansen) (2017-01 – Present)

• Managed day-to-day administrative operations, including filing, document control, and workflow coordination.
• Handled invoicing, payment tracking, and reconciliation of financial records.
• Captured and maintained accurate data across multiple internal systems.
• Communicated with clients, suppliers, and service providers via phone and email.
• Assisted with scheduling, appointment coordination, and follow-up tasks.
• Prepared documentation, reports, and spreadsheets for operational use.
• Supported small-business operations with flexible, multi-role administrative assistance.
• Ensured confidentiality, professionalism, and accuracy in all administrative processes.

Administrative Assistant & Data Capture Specialist at Mukhari Road Signs & Road Marking Enterprises (2011-01 – 2017-01)

• Captured operational, supply, and project data with high accuracy.
• Managed invoicing, order processing, and supplier communication.
• Designed and maintained Excel tracking sheets for stock and materials.
• Coordinated office filing systems and ensured documentation accuracy.
• Ordered signage materials and monitored supply levels.
• Supported management with day-to-day administrative tasks and reporting.

Personal Assistant / Data Capturing / Digitalizing Documents at Adixion (2009-01 – 2010-01)

• Responsible for accurately capturing, processing, and digitizing data from physical and digital sources.
• Ensured data integrity, maintained organized records, and supported efficient document management systems.

Administrative Assistant at Total Woman (2008-01 – 2009-01)

• Managed full office administration, including filing, correspondence, and scheduling.
• Handled bank deposits, withdrawals, and financial record updates.
• Assisted with client communication and appointment coordination.
• Prepared documentation and supported management with daily operational tasks.

Administrative Assistant at Gateway Electrical Services (2006-01 – 2007-01)

• Performed general office administration and filing.
• Typed quotations and conducted follow-ups with clients.
• Handled fax transmissions, telephone communication, and customer enquiries.
• Supported the team with document preparation and workflow coordination.

Administrative Assistant (Student Support) at Stanford College (2006-01 – 2006-12)

• Provided course information and assisted with student enquiries.
• Issued and processed bank deposit slips for study-fee payments.
• Answered telephones and coordinated study-material orders.
• Supported the administrative office with daily tasks and documentation.

Matric Certificate (2006-01)