Ameer Gamza
Employee Relations Officer
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About
I am a motivated and detail-oriented Labour Relations professional with a BCom Law degree and hands-on experience in employee relations within the public sector. I have a proven ability to handle misconduct, grievances, and dispute matters, including conducting investigations and representing the employer in disciplinary hearings. I have strong knowledge of labour legislation and public service regulations, and I excel at communication and conflict management.
Experience
Employee Relations Intern at Western Cape Education Department (2025-01 – Present)
- Conduct investigations into misconduct, grievance, and dispute matters
- Assist with the initiation and management of disciplinary processes
- Represent the employer in disciplinary hearings and labour-related matters
- Draft submissions, memoranda, reports, and case-related documentation
- Monitor and manage case timeframes to ensure procedural compliance
- Provide guidance and advice to management on labour relations matters
- Assist with conciliation and arbitration processes
- Liaise with organised labour and relevant stakeholders regarding employee relations matters
- Maintain records, statistics, and confidential employee relations documentation
- Assist with appeal documentation and case management processes
- Keep abreast of labour legislation, collective agreements, and recent case law developments
- Support collective bargaining, consultations, and labour relations meetings
- Conduct administrative duties related to misconduct, grievances, disputes, and labour relations functions
- Assist with training and support on labour relations processes and procedures
- Prepare meeting documentation, minutes, submissions, notices, and correspondence
- Promote sound labour relations and compliance within the department
- Assist management with dispute prevention and conflict resolution strategies
Sales Assistant (1 year experience) at Sportsman's Warehouse (2023-12 – 2024-12)
- Consistently achieved sales targets through strong customer engagement
- Identified customer needs and recommended suitable products
- Applied upselling and cross-selling techniques to maximise sales
- Resolved customer queries professionally and maintained strong product knowledge
- Assisted with merchandising and stock presentation to support sales performance
Refugee Rights Consultant at UCT Refugee Rights Clinic (2023-07 – 2023-09)
- Assisted clients with asylum and citizenship applications through consultations
- Drafted legal documents and submissions for cases
- Conducted legal research to support client applications
- Managed case administration and maintained confidential client records
Education
– Wynberg Boys High School (2015 – 2019)
BCom Law in Law – Eduvos University (2021 – 2024)