Sales Administrator - Tiger wheel & tire
(2023-03 - 2023-08)
Dedicated Sales Administrator with experience in supporting sales teams, managing customer accounts, processing orders, and maintaining accurate sales records. Proven ability to multitask in a fast-paced environment while delivering excellent customer service and ensuring smooth day-to-day sales operations. Strong administrative, organizational, and communication skills with experience in the automotive retail sector.
- Managed sales documentation, quotations, and customer orders.
- Processed invoices and maintained accurate customer records.
- Coordinated with suppliers and internal departments.
- Assisted the sales team with administrative support.
- Monitored stock availability and order status.
- Generated sales and performance reports.
- Assisted customers in selecting suitable tyres, wheels, batteries, and automotive accessories based on their requirements and budget.
- Provided product information, pricing, and professional recommendations.
- Generated quotations, processed sales transactions, and prepared invoices.
- Maintained strong customer relationships through excellent service and follow-up communication.
- Achieved individual and team sales targets through proactive selling techniques.
- Handled customer queries and resolved complaints efficiently.
- Coordinated with workshop staff to ensure timely service delivery.
- Maintained accurate sales records and customer information.
- Assisted with stock control and inventory management.
- Ensured showroom displays were clean, organized, and visually appealing.
Rental Sales Agent - ZEDA CAR LEASING (PTY)LTD
(2023-09 - 2024-09)
Customer-focused and results-driven Rental Sales Agent with experience in vehicle rental operations, customer service, sales, and administrative support. Skilled in managing reservations, processing rental agreements, upselling products and services, and delivering exceptional customer experiences. Strong communication, problem-solving, and relationship-building skills with a proven ability to meet sales targets and ensure customer satisfaction.
- Assisted customers with vehicle rental reservations and bookings.
- Explained rental agreements, insurance options, and company policies.
- Processed contracts, payments, and vehicle return.
- Resolved customer queries and complaints professionally.
- Maintained accurate records and ensured compliance with procedures.
- Upsold additional products and services, including insurance cover, GPS devices, and vehicle upgrades.
- Resolved customer complaints and queries promptly to ensure a positive customer experience.
- Maintained accurate customer records and rental documentation.
- Coordinated vehicle availability with fleet operations to meet customer requirements.
- Ensured compliance with company procedures and rental regulations.
- Achieved individual and branch sales objectives through proactive customer engagement.
Project Coordinator - Foschini Retail Group
(2025-06)
Supporting the successful delivery of retail store development projects across multiple brands by coordinating project administration, procurement, logistics, budgeting, vendor management, and stakeholder engagement throughout the full project lifecycle.
- Initiating new projects on BIM 360 and Autodesk Construction Cloud, ensuring all projects documentation, budgets and records are accurately established from project inception.
- Working closely with Project Managers, Suppliers, contractors, procurement teams and stakeholders.
- Helping drive projects from planning through to completion while ensuring compliance with timelines, budgets, and quality standards.
- Managing purchase orders, RFQ, invoicing, billing, vendor documentation, project cost tracking and budget reporting.
- Coordinating supplier deliveries, resolving shortages and logistical challenges, facilitating stakeholder communication, and managing travel arrangements for Project Managers, including Flights, accommodation and Vehicle Rentals.
- Playing a key role in the project close-out process by ensuring projects are financially ready for capitalization.
- Reconciling project costs, following up on outstanding invoices, ensuring all expenditure is accurately accounted for, balancing projects budgets and preparing projects for CAPEX handover and financial closure.
- Supporting project risk management, coordinating meetings, maintaining accurate project records and contributing to the successful rollout, refurbishment and development of retail stores across multiple brands.
