Andrew Malemela

A highly experienced and results-driven logistics and supply chain professional with over 11 years of experience in dispatch supervision, warehouse management, and logistics operations. Obtained a Degree in Supply Chain Management, and certificates in Operations and Strategic Logistics Management. Demonstrated expertise in inbound logistics, inventory management, team leadership, and optimizing daily operations in fast-paced environments.

Adept at overseeing dispatch teams, ensuring safety compliance, managing equipment and vehicle fleets, and coordinating cross-departmental operations to drive efficiency and cost-effectiveness. Proven ability to maintain high levels of service quality and meet organizational goals.

Yard Manager - Geomechanics

(2023-10)

• Oversee the daily operations of the yard, ensuring smooth processes and optimal equipment utilization to maintain high operational efficiency.
• Manage and supervise a team of yard personnel, fostering a collaborative environment that promotes accountability and performance.
• Enforce and maintain strict safety protocols, ensuring a secure and compliant environment for all staff and equipment.
• Coordinate with multiple departments to streamline operations, eliminate bottlenecks, and enhance overall workflow.
• Improve inventory management practices, reducing shortages and optimizing the allocation of resources.
• Lead the recruitment and training of new yard personnel, enhancing team capabilities and ensuring a quicker onboarding process.
• Manage the yard's budget and expenses, ensuring efficient resource allocation while maintaining operational effectiveness.

Dispatch Team Leader - Valsa Trading

(2022-09 - 2023-03)

• Oversaw and coordinated the daily operations of the dispatch area, ensuring the timely and accurate dispatch of goods.
• Led and supported a team of dispatch personnel, ensuring smooth workflow and adherence to company policies and procedures.
• Managed the receiving and dispatching of goods, ensuring all orders were correctly processed and dispatched on time.
• Assisted customers at the counter, addressing inquiries and resolving issues to maintain customer satisfaction.
• Collaborated with internal departments to ensure efficient communication and seamless operations across the dispatch process.

Counter Sales and Dispatch Controller/Team Leader - Zest Electric Motors

(2006-04 - 2021-11)

• Ensured all returned goods adhered to company procedures, preventing discrepancies and maintaining high standards for return accuracy.
• Streamlined the order processing and transport coordination from branches, improving delivery turnaround times and customer satisfaction.
• Ensured an organized system for sorting and allocating delivery notes by geographic area, reducing dispatch errors and enhancing workflow efficiency.
• Accurately completed load sheets and optimized vehicle load allocation, balancing space and weight capacity for timely and safe deliveries.
• Maintained 100% accuracy in matching dispatched goods with delivery notes, ensuring correct items were delivered without delays or returns.
• Coordinated effectively with transport companies to secure timely collections, improving delivery speed and customer experience.
• Proactively informed all relevant stakeholders about the arrival of goods from suppliers or branches, ensuring real-time communication and readiness.
• Provided top-tier customer service at the sales counter, addressing inquiries and resolving issues promptly, leading to repeat business and customer trust.
• Monitored and managed the maintenance schedules for the vehicle fleet and forklifts, ensuring optimal performance and minimizing downtime.
• Enforced strict adherence to safety protocols, reporting safety violations and addressing concerns swiftly to maintain a safe and compliant environment.
• Scheduled vehicles and planned routes, ensuring timely and efficient deliveries.
• Managed vehicle dispatch, providing clear instructions and updates to drivers.
• Assisted customers at the sales counter, addressing their needs and inquiries.
• Supported warehouse operations, working with pickers, packers, and loaders to ensure smooth dispatch processes.
• Assisted the Warehouse Manager with operational tasks and maintaining warehouse efficiency.

Spark (General Work During Drama Shoots) - Moja Love

(2022-01 - 2022-12)

• Assisted in various on-set activities during drama shoots, supporting production teams to ensure smooth operations.

Degree - Supply Chain Management - MANCOSA (2022)

Certificate - Operations Management - Varsity College (2014)

Certificate - Strategic Logistics Management - Damelin (2012)

Matric Certificate - Fedile High School (1999)