Andrew Thysse

A QUICK LEARNER WITH A PASSION FOR THE SERVICE INDUSTRY - AMBITIOUS - A PEOPLES PERSON - OPEN MINDED WITH THE ABILITY TO ADAPT TO ALL SITUATIONS - ENJOYS CHALLENGES AND MOTIVATING STAFF - DEDICATED RELIABLE AND HARDWORKING - A GREAT PEOPLES PERSON, SEEKING TO GAIN FURTHER EXPERIENCE IN THE CLIENT RELATIONS & MANAGEMENT FIELD - WITHIN A COMPANY WHERE GROWTH POTENTIAL & SUPPORT IS PRESENT. Hospitality and restaurants, retail, outdoor, conferences, store procedures.. face to face customer satisfaction and just relating to people in a general way gives me an clear understanding and a broad sense of experience in promoting and recognizing opportunity, delivering an intended message or brand appearance and maintaining a professional manner.

F.O.H Manager at Cubana Latino Café Havana lounge

Management of Bar and floor, daily stock take, stock control, food costing, price comparisons, maintenance, staff training, customer satisfaction, quality control, day to day general management cash-ups, banking, shift allocation, both day and night shifts for an exclusive and upmarket Franchise catering for high end clientele and business functions.

F.O.H Manager at Centre Court

General management of a (480 Seated) Restaurant, staff schedules, Hiring, Training and Customer Satisfaction, Quality control and FOH procedures, cleanliness and hygiene Procedures, Daily Reports, Stock Control, Orders and Maintenances of Store, Ala Carte and Buffet Orientated Restaurant, Bookings and Conference Outlays, aswell as Kids Parties And School Group Function. Day to Day Administrations and Cash-ups, Banking And Staff Disciplinary procedures.

General Manager at Vida E caffe

FOH and BOH operations,( 80 Seated) staff control and scheduling, Barasta and food quality control, customer service and general management of store, cashups, stock orders, admin and daily stock taking. European coffee style Caffe.

Management at Keg & Trout (2012 – 2013)

Management and general customer orientated service,( 340 Seated ) F.O.H and staff management for an exceptional and well recognized store and franchise. RFL: An attractive position and lifestyle choice.

Restaurant Manager at Spur Group & John Dory’s Fish & Grill (2011 – 2012)

F.O.H & B.O.H management (166 Seated ) Client relations & customer service, Stock take and quality control, orders, Staff training and General management Duties. RFL: larger Salary and Job offer.

Outdoor Instructor at White Mountain Lodge & Adventure Centre (2011 – 2012)

An Outdoor Educational Centre that provides Activities such as, Abseiling, Hiking, River rafting, Rock climbing, Student Team building, Development courses and Client Relations, couching school groups and various foreigners, corporate leaders, teams and underprivileged Children awesome experiences, Assistance in all aspect Of Day to Day Procedures, Equipment maintenance and Running of Lodge. RFL: Unavoidable.

Assistant F&B Manager at Moses Mabhida Stadium (MMS) (2010 – 2011)

General assistance in setting up of venues, operational duties, hands on F&B allocation Planning, build-ups and breakdowns of Public Catering, Running and Maintenance of 28 Kiosks with six to eight till p.o.s units p/kiosk, intense cleaning maintaining, stocking and training of staff, dealing with multitudes of different aspects that are involved in public catering all within the stadium and the F&B logistics department provided local and national games, ama-zulu, kiazer Chiefs, Sundowns and various other soccer matches along side with private conference settings, such as Cell-C (Trevor Nahoa), Various weddings, matric Dance Venues, Bulk Stock Takes, Cash ups and the Admin that. RFL:New contractors took over.

Floor Manager at Green Hospitality (RSA) (2010 – 2010)

Complete Duration of 2010 Fifa World Cup. Management of all Service and Logistics Related Operations within 30 Suits 7 Lounges ( Inside Stadium ). RFL: Contract Ended.

• Monitor Standards of Service Required, Briefing of staff and Supervisors, Follow ups Training
• Co-ordinate Specific Service Operations in the Run-up with the Caterer’s Service Manager & Stadium Manager
• Setting-up, Allocation & Breaking Down of Equipment, Employee Attendance Check, Stock Take & Control
• Related Management Customer Services.

Manager at The Raj Indian Cuisine (2009 – 2010)

FOH management,(88 Seated) staff control and training, shift scheduling, cashups and FOH customer service, complaints, booking allocations, general tactical running of the store, to an upmarket clientele. RFL: Relocated to Durban for 2010 world cup contract.

Restaurant Manager at Mikes Kitchen Benoni (2007 – 2009)

Management of Restaurant Staff & Stock (244 seater) Customer service, Stock take & Stock control, Orders & loading of invoices, Staff training, Menu design & presentation. Food costing Admin & Quotes, Cash-ups & General Management duties. RFL: Relocated to Fourways.

Branch Manager at Fixnet cc Authorized BRAUN Service Agents (2005 – 2007)

Duration Management of DBN branch, Customer service, order of all stock & sales items parts & accessories, repairs to all Braun Products in KZN area, units from various outlets service of all units. Technical advice service and support, sales etc.. Reason for Leaving: Relocated to JHB.

Grade 11 – George Campbell Technical high school (2002)