Anele Shazi

Customer-focused and reliable professional with hands-on experience supporting clients, coordinating bookings, handling payments, managing stock, maintaining accurate daily operations, and training new staff. Strong communicator who stays organised in fast-paced environments and learns new processes quickly. Seeking an entry-level remote Customer Service or Customer Support role where I can use my client-service, problem-solving, scheduling, and administrative strengths while developing expertise in digital support tools and CRM platforms.

General Assistant - Yamihle's Beauty Spot

(2025-01 - 2025-12)

• Managed daily client bookings, appointments and scheduling, helping keep the operation organised and responsive.
• Provided friendly, professional customer service and built positive client relationships.
• Handled cash and card payments, reconciled daily sales and managed petty cash accurately.
• Coordinated bookings and managed client expectations in a busy, customer-facing environment.
• Controlled stock levels, ordered supplies and maintained cleanliness and hygiene standards.
• Trained new staff and supported consistent service quality across the team.

Matric - Mthusi High School (2021)