Nokulunga Sweetness

Dedicated customer service representative with 5 years of experience in providing exceptional support and resolving customer issues promptly. Skilled in CRM software and effective communication. Seeking a role in a customer-focused company where I can utilize my skills to enhance customer satisfaction and retention.

Cashier - Mrprice group

(2021-01 - 2025-12)

• Receive payment on behalf of company for the products sold, issue till slips to the customer and cash up at the end of the shift.
• Perform any other transaction or any other activities related to payment as requested by the customer or company
• Adhere to cash desk procedures to ensure company money is safe at all times.

Store Assistant - Fashion world

(2017-01 - 2019-12)

• My role was to ensure the stock is packed and replenished on the floor.
• Fold, hang, steam and merchandise product on the shop floor
• Have a basic knowledge of the brands to place product in the correct area on the shop floor.
• Comply with health and safety standards both on the shop floor, stock room, canteen and toilets.
• Deliver the excellent customer service.

Business Administration - Boston College (2023-01 - 2024-12)

Process operator - Ekurhuleni East TVET College (2015-01 - 2017-12)

Financial Independent - Boston College (2020-01 - 2020-12)

Information Technology - Avuxeni Computer Academy (2021-01 - 2021-12)