Angel Mbalati

Well-presented and highly organized Administrative Professional with a strong foundation in customer service, appointment scheduling, and front-desk coordination. Backed by a National Senior Certificate, real-world reception experience, and verified certifications in Microsoft Excel and office administration. Proven ability to handle high-volume environments, maintain absolute data accuracy, and interact compassionately with clients and patients.

Receptionist / Marketing Assistant - Beauty Classy Bar

(2023-01 - 2025-12)

• Greeted and assisted clients professionally, ensuring an excellent front-desk experience.
• Managed complex appointment schedules and digital diaries efficiently to maximize daily capacity.
• Handled all incoming telephone calls, emails, administrative filing, and data entry duties.
• Maintained organized client databases, tracking records with high accuracy and confidentiality.

Sales Agent / Consultant - Gro-direct

(2021-01 - 2022-12)

• Recruited, registered, and confirmed client documentation with high attention to detail.
• Conducted essential verification checks, including basic credit and debit order checks.
• Provided polite, professional customer support and continuous follow-up communication.

RCL - Head of Health and Welfare - Leondale Secondary School

(2017-01 - 2018-12)

• Represented learners on health, welfare, and student well-being initiatives.
• Collaborated closely with educators to address student concerns and promote a safe environment.

Grade 12 / National Senior Certificate - Leondale Secondary School (2018-12)