
Anniqa Essop
Customer Service and Administrative Professional
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About
Reliable and customer focused professional with experience in administration, customer service, retail support, inventory management, and office operations. Skilled in handling customer enquiries, processing orders, managing records, coordinating schedules, and supporting daily business activities. Strong communication, organisational, and problem-solving abilities with a proven ability to work effectively in fastpaced environments.
Committed to delivering excellent customer service while maintaining professionalism, accuracy, and attention to detail.
Experience
PERSONAL & ADMINISTRATIVE ASSISTANT
Current
- Manage appointments, schedules, travel arrangements, and daily administrative activities. • Coordinate correspondence, records, documentation, and filing systems. • Maintain confidential information and accurate records. • Support daily operations through effective organisation and communication. • Assist with project coordination and general office administration.
INK STATION GLENGARRY
Sales & Print Assistant | 2025 – 2026
- Assisted customers in person, telephonically, and via email with enquiries and orders. • Processed customer orders, quotations, invoices, and administrative documentation. • Managed inventory, stock control, and supply records. • Operated point-of-sale systems and assisted with customer transactions. • Supported print production while maintaining quality standards. • Performed opening and closing procedures and maintained a clean, organised workspace.
SA CREATIVE INDUSTRIES INCUBATOR
Freelance Visual Effects Artist | 2023 – 2024
- Managed multiple client projects while meeting deadlines and maintaining professional communication. • Coordinated project requirements, schedules, and deliverables. • Maintained organised project documentation and records. • Worked independently while collaborating effectively with clients and stakeholders.
MAGICWORX
Secretary (Per Diem) | 2017 – 2024
- Managed incoming calls, emails, and general office correspondence. • Scheduled appointments and maintained calendars. • Prepared documents, maintained records, and organised filing systems. • Assisted with customer enquiries and administrative support tasks. • Supported daily office operations and maintained professional communication standards.
MULTIPLE CLIENTS
Freelance Tutor | 2017 – 2024
- Provided one-on-one educational support and maintained professional communication with students and parents. • Planned and organised learning activities according to individual needs. • Monitored progress and maintained accurate records. • Developed strong interpersonal, organisational, and problem-solving skills.
Education
Matric Bachelor's Certificate – Brackenfell Highschool (2019)
Ableton Live Course Certificate – Amantombazana project (2019)
Visual Effects phase 1 Completion Certificate in Visual Effects – South African Creative Industries Incubator and Lightseed (2023 – 2024)