Administrator
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I would like to work in an organization where I can use my experience in Administration or Creditors
Clerk. My desire is to grow within a well-reputed organization within 5-6 years. The job I am applying for is a good opportunity for me to work actively and productively in my field of expertise and apply my skills. My aim is to make a difference in my workplace through my contribution and to touch the lives of my co-workers through my positive attitude. I am a self-starter and have excellent interpersonal and conflict-management skills.
My portfolio administrator experience includes but is not limited to administer Group Risk Scheme policies, ensure premiums and data are received for each scheme and updated accurately, reconcile the monthly membership data, ensure strict adherence to the documented processes, updating membership onto relevant administration platform and ensure this balances to the client premium reconciliation and data, prepare and provide premium recons to clients monthly analyzing under or over payments ,perform credit control checks and follow up for over and underpayments, follow PPR15 processes by informing clients of non-payment within specified deadline. Liaising with claims department to action all claims timeously and ensure correct execution of all claims in terms of documented processes, maintain updated claims workflow systems when needed, ensure data records are always correct with regards to PHI claimants, identify members whose insured benefits are in excess of the Medical Free Cover Limit and ensure that the data is accurate. Processing medical requests immediately in terms of set guidelines and maintain updated medicals workflow system and attend to all other client requests.
Ensuring the divisional renewals team is provided with information required to do the annual scheme renewals,
assisting the divisional finance team to ensure that the client reconciliations of premiums due and received are updated correctly as and when required.
My service administrator experience includes but is not limited to administer Group Risk Scheme policies, updating data on the system, processing data comparison through the web to prepare reconciliation of premiums to ensure that the client is applying correct rates against internal billing. To ensure that the underwriting team is provided with accurate information from the data comparison to prepare their audits. Liaising with both internal and external clients, ensure resolution of client queries
(TWT) as per SLA, responsible for the entire billing process and monitoring monthly billing,
contributions allocation, sending statements. Comparing client statement against scheme batch remits to ensure the accurate allocation of payments/premiums to correct schemes and issue credit control where necessary.
I am an experienced learning and development administrator in elements that include printing course material, compiling training packs, binding manuals, assist trainers with training and assessment evaluation, data capturing, maintaining training records, filing, printing and comparing reports, follow-up on Trainees Progress, surveys and reports, coordination of training, preparing trainee admin documents,
liaising with HR, operations, reception, and assisting HR with recruitment and AD Hoc Duties. I was also responsible for ordering stationery and training equipment, downloading and auditing calls, loading trainees to SETA and quality call assessing and reporting.
My creditors clerk experience includes drawing reports from Excalibur, Sorting payments into the relevant payment groups, compiling payment schedules and checking that the schedules balances with the total payment amount due to clients, making payments to the clients, preparing of invoices, filing and updating the client data base.
My resolution clerk experience include customer care and credit management , liaising with clients regarding late stage outstanding debt, negotiating with clients and finalizing payment arrangements,
following up on all agreed arrangements on a regular basis, ensuring that the internal database is updated and maintained, solving queries which clients log on accounts on different mandates office administration and requesting information from the appropriate mandate company as requested from the clients request and outsourcing accounts.
My debt collections experience includes customer care and credit management, liaising with clients regarding outstanding debt early and late stage, negotiating with clients and finalizing payment arrangements, following up on all agreed arrangements on a regular basis, ensuring that the internal database is updated and maintained. Assisting with queries which clients log on accounts and educating clients regarding to credit Bureau, and payment profiles.
My interests include swimming, movies and socializing
Course: International Tourism Certificate
Course: Teaching, Intermediate Phase
