Arnold Nerwande

Dedicated and guest-focused Waiter with strong food and beverage service experience in fast-paced hospitality environments. Skilled in table service, menu knowledge, upselling, POS operations, and guest relations. Communicates confidently in English and consistently delivers professional, efficient service to international guests.

Waiter at BOSSA - CANAL WALK (2022-11 – Present)

• Consistently delivering exceptional guest service while maintaining high hospitality standards.
• Increasing guest satisfaction by providing attentive, personalized, and efficient table service.
• Handling high-volume service efficiently while maintaining accuracy and professionalism.
• Recommending food and beverages based on guest preferences, increasing sales opportunities.
• Achieving accurate order taking and timely food and beverage delivery during peak service periods.
• Maintaining strong knowledge of menus, ingredients, allergens, and daily specials.

Waiter at MAGNIFICO - CANAL WALK (2022-09 – 2022-10)

• Processed guest orders accurately and efficiently.
• Built strong guest relationships and encouraged repeat business.
• Coordinated effectively with kitchen and service teams.
• Resolved guest concerns professionally and promptly.
• Upsold menu items and beverages to increase sales.

Waiter at DROS RESTAURANT - CANAL WALK (2016-02 – 2022-08)

• Took accurate food and beverage orders.
• Recommended menu items, wines, and beverages.
• Served meals and drinks according to service standards.
• Maintained clean and hygienic service areas.

High School Certificate – IGAVA HIGH SCHOOL (2002 – 2006)