Artwel Bamba

Results-driven Sales Development Representative with 5+ years of experience in high-volume customer engagement, sales, lead qualification and revenue generation. Generated over R2.5M in personal sales during 2025 while consistently working against demanding monthly KPIs and progressing into sales leadership. Experienced in customer outreach, consultative selling, discovery, objection handling, follow-up, upselling and closing.

Confident communicating by phone and across digital channels, with a strong ability to build rapport, identify needs and convert conversations into sales opportunities. Highly competitive, target-driven and adaptable, with a strong interest in remote B2B sales and continuous professional development.

SALES MANAGER - CASH CONVERTERS

(2024-01 - 2026-12)

• Managed daily sales operations in a high-volume customer environment while coaching frontline sales staff on customer engagement, consultative selling and objection handling.
• Personally generated over R2.5M in sales during 2025, consistently working toward and exceeding monthly revenue targets.
• Managed high-value customer enquiries, negotiations and transactions while maintaining a strong focus on customer experience and conversion.
• Identified upselling and cross-selling opportunities across pre-owned goods and financial service products.
• Monitored sales activity and customer interactions to identify opportunities to improve conversion rates and revenue performance.
• Used internal systems and Google Workspace to maintain accurate customer, sales and transaction information.
• Held responsibility for performance, accountability and achieving sales targets in a competitive environment.

INBOUND SALES & ACCOUNT EXECUTIVE - CASH CONVERTERS

(2021-01 - 2024-12)

• Managed a high volume of daily customer enquiries, identifying customer needs and matching prospects with appropriate products and solutions.
• Generated sales through consultative conversations, product recommendations, upselling and effective objection handling.
• Consistently worked toward individual monthly sales targets in a KPI-driven environment.
• Built customer trust throughout the buying process, particularly when handling high-value transactions.
• Maintained accurate customer records and transaction information using internal systems.
• Developed strong phone and face-to-face communication, negotiation and closing skills in a fast-paced sales environment.
• Followed up with customers to support conversions and maximise sales opportunities.

Sales and Marketing Operations-Herentals College, Kwekwe, Zimbabwe