Ashley Van Jaarsveld
Service Ambassador with Customer Service Excellence
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About
Enthusiastic and outgoing service ambassador with a passion for working with people and delivering outstanding customer experiences. I thrive in dynamic, fast-paced environments and take pride in creating a welcoming atmosphere that ensures customer satisfaction. Currently seeking a flexible office administration role that supports my academic schedule while allowing me to gain valuable professional experience.
Highly motivated, eager to learn, and committed to personal and professional growth. I believe that developing a broad skill set will open doors to greater opportunities in the future, and I am excited to contribute to a supportive team while continuing to grow.
Experience
Service Ambassador at Texan Wing Bar (2024-02 – Present)
- Developed and maintained strong customer relationships, consistently meeting service expectations.
- Took orders, delivered food and beverages, and assisted guests with menu selections.
- Handled cash and card transactions, ensuring accuracy and customer satisfaction.
- Maintained cleanliness of the dining area and supported team members to ensure smooth operations.
Bar Manager at Half Time Sports Bar (2023-01 – 2024-02)
- Managed day-to-day operations of the bar.
- Trained and supervised bar staff.
- Ensured customer satisfaction and resolved complaints.
- Managed inventory, stock levels, and ordering.
- Responsible for opening and closing the bar.
Call Representative at AfriForum (2022-08 – 2022-12)
- Provided customer support and handled inquiries related to AfriForum's campaigns and initiatives.
- Assisted in raising awareness for human rights and environmental issues.
- Supported fundraising efforts and communicated with the public regarding ongoing projects.
- Worked closely with team members to ensure the delivery of consistent and effective messaging.
Bartender at The Crucible Billiards Room (2022-06 – 2022-07)
- Provided high-quality service, mixing and serving drinks.
- Handled cash and card transactions efficiently.
- Maintained cleanliness and organization of the bar area.
- Assisted in tracking and managing inventory.
Education
Business Certificate in Business (2027)