Ashley Van Jaarsveld

Enthusiastic and outgoing service ambassador with a passion for working with people and delivering outstanding customer experiences. I thrive in dynamic, fast-paced environments and take pride in creating a welcoming atmosphere that ensures customer satisfaction. Currently seeking a flexible office administration role that supports my academic schedule while allowing me to gain valuable professional experience.

Highly motivated, eager to learn, and committed to personal and professional growth. I believe that developing a broad skill set will open doors to greater opportunities in the future, and I am excited to contribute to a supportive team while continuing to grow.

Service Ambassador at Texan Wing Bar (2024-02 – Present)

• Developed and maintained strong customer relationships, consistently meeting service expectations.
• Took orders, delivered food and beverages, and assisted guests with menu selections.
• Handled cash and card transactions, ensuring accuracy and customer satisfaction.
• Maintained cleanliness of the dining area and supported team members to ensure smooth operations.

Bar Manager at Half Time Sports Bar (2023-01 – 2024-02)

• Managed day-to-day operations of the bar.
• Trained and supervised bar staff.
• Ensured customer satisfaction and resolved complaints.
• Managed inventory, stock levels, and ordering.
• Responsible for opening and closing the bar.

Call Representative at AfriForum (2022-08 – 2022-12)

• Provided customer support and handled inquiries related to AfriForum's campaigns and initiatives.
• Assisted in raising awareness for human rights and environmental issues.
• Supported fundraising efforts and communicated with the public regarding ongoing projects.
• Worked closely with team members to ensure the delivery of consistent and effective messaging.

Bartender at The Crucible Billiards Room (2022-06 – 2022-07)

• Provided high-quality service, mixing and serving drinks.
• Handled cash and card transactions efficiently.
• Maintained cleanliness and organization of the bar area.
• Assisted in tracking and managing inventory.

Business Certificate in Business (2027)