Beyonce Horing

I am a motivated, hardworking, and detail-oriented individual with over one year of experience in healthcare administration, customer service, and data management. I have completed a Higher Certificate in Business Management and am currently studying towards a Bachelor of Commerce in Accounting. I am passionate about learning, enjoy solving problems, and take pride in delivering accurate, high-quality work.

I work well both independently and as part of a team, adapt quickly to new environments, and am committed to contributing positively to any organisation while continuously developing my skills and advancing my career.

I have over one year of professional experience working as an Adherence Service Provider at Health Window, where I support patients by promoting medication adherence and providing high-quality customer service in a fast-paced healthcare environment. My responsibilities include accurately capturing and updating patient information, maintaining confidential records, resolving patient queries, and ensuring compliance with healthcare policies and data protection standards. This role has strengthened my communication, problem-solving, organisational, and time management skills while teaching me the importance of accuracy, empathy, and professionalism.

Prior to this, I gained valuable experience as an Administrative Clerk, where I managed records, maintained filing systems, and provided administrative support. I also worked as a Call Centre Agent, handling high volumes of customer enquiries, resolving complaints, negotiating payment arrangements, and consistently meeting performance targets. These roles have equipped me with strong administrative, customer service, teamwork, and multitasking skills that I can apply effectively in accounting, finance, administration, and business-related positions.

I have completed a Higher Certificate in Business Management, where I gained a solid foundation in business operations, accounting principles, economics, entrepreneurship, industrial psychology, computer literacy, and professional communication. This qualification equipped me with practical knowledge of business management, financial concepts, problem-solving, teamwork, and workplace professionalism.

I am currently pursuing a Bachelor of Commerce in Accounting, where I continue to develop my knowledge in financial accounting, auditing, business management, economics, legal aspects of accounting, digital transformation, and financial reporting. My studies have strengthened my analytical thinking, attention to detail, financial analysis, and decision-making skills, preparing me for a successful career in accounting and finance.