Boitumelo Mazibuko

Results driven individual with a National Diploma in Financial Management and experience in recruitment, customer service, administration, and operations. Skilled in data management, financial transactions, POS systems, reporting, and workflow optimization. Successfully improved process efficiency, maintained compliance, and delivered excellent customer and client experiences. Coordinated multiple priorities, managed teams and provided executive level support in dynamic environments.

Recruitment Administrator at Gauteng City College Skills Development (2022-03 – Present)

• Successfully sourced and shortlisted candidates, ensuring optimal alignment with client requirements and improving placement quality.
• Streamlined application processing and data management, enhancing accuracy, confidentiality, and record keeping efficiency.
• Coordinated interviews efficiently, reducing scheduling delays and improving candidate and client experience.
• Maintained proactive communication with candidates and clients, increasing engagement and satisfaction throughout the recruitment process.
• Generated regular recruitment reports, enabling informed client decisions and tracking hiring success.
• Ensured compliance with company policies and legislation, mitigating risks and upholding ethical standards.
• Provided effective administrative support, improving team efficiency and workflow continuity
• Established strong candidate relationships, enhancing employer brand and promoting a positive recruitment experience.

Till Operator/ Cashier at Woolworths (2020-09 – 2021-11)

• Efficiently processed transactions using POS systems, ensuring accuracy in cash handling, card payments, and inventory management.
• Provided prompt, knowledgeable customer service, resolving queries and issues to improve satisfaction and repeat business.
• Adhered strictly to store policies and procedures, ensuring compliance in cash handling, inventory control, and customer service standards.
• Supported smooth store operations, contributing to workflow efficiency and overall team performance.

Receptionist & Personal Assistance to CEO at Zandile Management Services (2017-01 – 2018-02)

• Managed front desk operations, creating a professional and welcoming environment for visitors while efficiently handling calls and emails.
• Coordinated executive schedules, appointments, and meetings, ensuring optimal time management and organizational efficiency.
• Prepared reports, presentations, and travel arrangements, supporting seamless executive operations and decision-making.
• Maintained accurate records and databases, enhancing organizational accuracy and workflow continuity.
• Handled confidential information with discretion, upholding professionalism and trust.
• Liaised effectively with stakeholders, strengthening internal and external relationships.
• Successfully managed multiple priorities in a fast paced environment, contributing to overall operational excellence.

National Diploma in Financial Management – Gauteng City College (2017)