HELPDESK SUPPORT TECHNICIAN
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Business and technical minded Server and SAN storage administrator with 10 years of experience in supporting server environments. Determined and focused in the managing hardware, network infrastructures and optimizing environment while reducing the environment complexity. Considered expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of environment aligned company policies and\or project scopes.
Dynamic team player when interfacing with other staff members, vendors and end-users
Helpdesk support technician.
Higher certificate: System support : NQF level 5
Higher certificate: Technical Support : NQF level 4