Brightness M

Detail-driven Legal & Compliance Administrator with 5+ years of experience in remote legal operations, KYC/AML compliance administration, and FICA documentation support. Proven track record managing complex regulatory workflows, client due diligence (CDD), and compliance documentation across South African and international legal environments. Proficient in legal case management systems, MS Office Suite, Google Workspace, and AI productivity tools.

Highly organised self-starter with a strong compliance mindset — ready to deliver precision, accountability, and regulatory expertise in a remote-first environment.

Legal Assistant (Remote) - Global BPO - Remote

(2025-02)

• Coordinate KYC/AML compliance documentation workflows for a high-volume remote legal team, ensuring all client files meet regulatory standards.
• Manage FICA-related client due diligence (CDD) documentation, verifying completeness and accuracy of identity and address verification records.
• Serve as primary professional point of contact for clients, managing written and verbal correspondence with precision and regulatory awareness.
• Oversee document production, case administration, and diary coordination simultaneously across multiple compliance projects without supervision.
• Support billing, credit control, and compliance processes — demonstrating strong attention to financial and regulatory detail.

Business Development Manager (Part-Time) - Makgobatlou Attorneys

(2025-10 - 2026-01)

• Coordinated business development pipelines and stakeholder communications, tracking multiple leads and regulatory deadlines concurrently.
• Conducted competitor and market analysis to inform strategic decisions, applying research skills to compliance landscape evaluation.
• Negotiated and closed commercial agreements, demonstrating high-level written and verbal communication.

Business Consultant (Part-Time) - BNK

(2025 - 2026)

• Provided strategic business advice on regulatory compliance, market traction, and growth — translating complex compliance frameworks into actionable recommendations.
• Identified prospective partner organisations and evaluated them against risk and compliance criteria, supporting business development and pipeline growth.
• Managed client-facing communications and consultations, maintaining professional standards in all remote correspondence.

Virtual Legal Assistant (Remote, Part-Time) - Shannon Davis Legal - Remote

(2025-05 - 2025-08)

• Fully remote role managing digital client files, KYC documentation, case files, and scheduling using MyCase and Google Drive.
• Tracked case progress, managed regulatory deadlines, and coordinated schedules for consultations — ensuring compliance timelines were met.
• Supported marketing activity through newsletters and materials management, demonstrating digital content coordination capability.
• Prepared reports and invoices with accuracy under time pressure.

Virtual Legal Assistant (Remote, Part-Time) - The Law Office of Gary Austin - Remote

(2024-11 - 2025-01)

• Managed high-volume client communications for a US-based law practice, serving as a reliable professional point of contact across US time zones.
• Organised case files and maintained data integrity across digital systems, improving workflow accessibility for a fully remote team.
• Ensured compliance with multi-jurisdiction regulations, demonstrating meticulous attention to detail and process adherence.

Legal Assistant – Foreclosure Department - STBB Attorneys

(2024-07 - 2024-11)

• Streamlined administrative operations and FICA-related document workflows, improving retrieval speed and overall compliance efficiency.
• Coordinated with external stakeholders including Sheriff's offices, managing multi-party communications simultaneously.
• Maintained organised records and compliance databases to support timely case management.

Office Administrator - Henwoods & Associates

(2024-01 - 2024-07)

• Managed end-to-end office administration covering FICA documentation, client communications, record keeping, and procedure optimisation across conveyancing and deceased estates matters.
• Coordinated with clients and stakeholders on compliance documentation requirements, ensuring regulatory standards were met.

Legal Secretary - Barry, Botha & Breytenbach

(2021-03 - 2023-11)

• Provided comprehensive administrative and secretarial support across a busy legal practice for nearly 3 years — building deep expertise in compliance document management, diary coordination, and multi-stakeholder communication.
• Drafted and processed legal documents, maintained accurate records, and ensured all work met strict quality and regulatory standards.

Bachelor of Law (LLB) - Law - University of South Africa (UNISA)

Bachelor of Social Sciences - International Relations & Industrial/Organisational Psychology - Rhodes University (2019 - 2021)