Business Development Manager | Transportation Operations Manager
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Results-oriented operational and business development leader with over 10 years experience in the transportation industry, specializing in strategic planning and process optimization. Proven track record in enhancing operational efficiency and reducing costs. Expert in driving continuous improvement and aligning operation goals with business development objectives.
Successfully implemented business development initiatives, consistently exceeding sales targets and fortifying company revenue streams. Continued acumen in maintaining relationships, analyzing trends, and leading high impact projects over tenure. Pivotal roles in business growth via data-driven decision making and expertise in transportation regulation (USDOT, FMCSA, etc.)
National Sales and Business Development Manager (2023-11 – Present) • Increased client portfolio by 40% through targeted outreach and networking • Surpassed sales goals by 35% for 3 consecutive years • Implemented a CRM system to assist in client retention and management • Negotiated key contracts with top 50 clients across the platform to obtain the most mutually beneficial terms and conditions, contributing to market penetration Operations Manager | Transportation at TW, Inc (2017-08 – 2023-11) • Developed and implemented operational systems and processes, increasing leadership visibility into key initiatives • Led cross functional teams to optimize workflows across departments and meet KPIs • Collaborated with senior leadership to align operational goals with business development objectives contributing to operational cost decline • Managed vendor relationships, negotiated contracts and procurement strategies • Streamlined schedules and employee relations, reducing downtime for equipment as well as response times, maximizing equipment efficiency and utilization Operations Coordinator at TW Environmental (2017-08 – 2020-10) • Compliance, safety and regulation strategies and implementation • Assisted in the development and execution of business strategies that aligned with trends and growth strategies • Development and implementation of billing strategies, customer relations strategies, and departmental KPIs Office Manager | Scheduling and Logistics at Sorci Construction Services (2012-10 – 2017-08)
Bachelor's of Science in Business Management / Marketing – California State University, Bakersfield (2012)
