Bryan Mopp
Customer Support | IT & Customer Service
Talent
Cape TownMember since September 4, 2026
Customer ServiceContent Creation
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Customer ServiceContent Creation
About
I am a motivated and customer-focused professional with experience in retail, IT, marketing, and content creation. I have strong communication, problem-solving, teamwork, and computer skills, with a passion for helping people and delivering excellent customer experiences. I am adaptable, eager to learn, and committed to growing professionally.
Experience
Customer Assistant, merchandiser, Experience at Woolworths Foods (2024-12 – Present)
- Assisted customers with product recommendations and queries, helping improve customer experience and product awareness.
- Supported in-store promotional setups and food display presentations to attract customer attention and increase engagement.
- Applied visual merchandising principles to organize and present products in an appealing and accessible way.
- Developed practical systems and workflow ideas to improve efficiency and organization within the department.
- Helped maintain high visual presentation standards during peak trading periods.
- Managed stock rotation and shelf presentation to ensure products remained visually appealing and available to customers.
- Supported promotional campaigns and product visibility in-store
- Built strong communication and teamwork skills in a fast-paced retail environment
Marketing Coordinator at False Bay College (2022-03 – 2022-12)
- Created promotional content and marketing materials for student events and campaigns.
- Assisted with social media content creation and student engagement initiatives.
- Worked with teams and external partners including Future Managers on promotional activities.
- Helped increase awareness and participation for college events through creative marketing strategies.
Education
NCV1 - NCV4 in IT & Computer Science – False Bay College (2021 – 2023)
Matric / National Senior Certificate (2026)
Skills
Customer SupportIT & Customer Service