Candice van der Merwe

Dedicated travel professional with over 13 years of industry experience and a genuine passion for working with people. I pride myself on providing personalized service, going above and beyond to meet clients' needs, and delivering memorable travel experiences. With a strong customer-focused approach, excellent attention to detail, and a commitment to excellence, I consistently strive to exceed expectations and build long-term client relationships.

Personal Assistant - The SA 4x4 & Outdoor Show - Centurion

(2011-02 - 2012-02)

• Answering calls and responding to emails
• Scheduling meetings and appointments
• Managing calendars and reminders
• Organizing files and documents
• Booking travel and accommodation
• Handling basic administrative tasks
• Assisting with customer queries and communication

Travel Consultant - MH Aviation - JHB

(2012-02 - 2012-10)

• Assisting clients with travel bookings and holiday packages
• Providing information on destinations, flights, accommodation, and transport
• Creating travel itineraries based on client needs and budgets
• Processing reservations, payments, and travel documentation
• Handling customer inquiries via phone, email, and in person

Senior Travel Consultant - The Travel & Holiday Factory - JHB and Remote

(2013-02)

• Manage end-to-end bookings for flights, hotels, transfers, and tours, optimizing value and convenience.
• Grow client base through exceptional service Curate tailored luxury and leisure travel experiences, consistently exceeding client expectations.
• Provide expert advice on visas, travel regulations, and insurance, ensuring seamless international travel.
• Negotiate with suppliers to secure competitive rates and exclusive offers, boosting profit margins.

Matric - Completed Matric (2007)

Varsity College (2009 - 2009)

BSP Overview - Development and Training Technologies (PTY) Ltd (2009-12)