Caylene Lombaard
I am a dedicated and customer-focused hospitality professional with experience in luxury hotel service, known for delivering excellent guest experiences, working well under pressure, and maintaining high standards of professionalism.
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About
I am a productive, dedicated person and uphold professional standards of work. I am also self-motivated and well organized individual who is always willing to accept responsibilities and challenges. I enjoy being a part of a team, but work equally well on my own.
I am loyal, dedicated and hardworking individual who would ensure that my duties are carried out effectively. I am a quick and willing learner as well as a friendly person who is willing to go the extra mile when necessary. I work well under pressure or unsupervised and have no problems taking instructions
Experience
Waiter/Waiter's Manager at Cowboys Restaurant (2022-09 – 2023-10)
Started as waiter doing waiter skills and worked myself up to waiter's manager position. Reason for leaving: Moved with Parents to capetown
- Opening and closing of restaurant
- Doing cash up
- Ordering of stock and supplies
- Making sure food goes out to tables on time
- Making sure waiter's stations is correct and ready for service
Waitress at Le Meridien City Center (2023 – 2024)
Worked in a five-star hotel as a waitress and barista
- Welcoming guest
- Serving food and drinks
- Cleaning tables
- Opening and closing
- Stock taking
- Cash float
- Communication
- Worked on infrasys and opera
Waitress/Barista at Marriott Hotel (2023 – 2024)
Worked in Marriott almost one year as a waitress and barista
- Conflict resolution skills
- Problem-solving skills
- Professionalism
- Ability to work in stressful environments
- Ability to work in fast-paced environments
- Verbal and written communication skills
Food and Beverage Service Staff at Makani Beach Club – Four Seasons Hotel (2025 – Present)
- Deliver high-quality food and beverage service in a luxury beach club environment
- Provide exceptional service in the Tea Lounge, ensuring a memorable guest experience
- Assist with breakfast buffet service at Elements Restaurant during busy morning operations
- Support hostess duties, including greeting, seating, and assisting guests
- Maintain cleanliness and presentation of dining tables and service areas
- Work across multiple outlets, adapting to different service styles and operational standards
- Ensure guest satisfaction through friendly, attentive, and professional service while upholding Four Seasons' five-star hospitality standards
Education
Grade 12 – Stellenberg High
Waiter Course in Hospitality – The Waiters Academy
