Celiwe Buthelezi

Dedicated General Assistant with 9 years of experience supporting retail operations, customer service, and administrative tasks in a busy store environment. Proven ability to manage stock control, operate POS systems, handle cash reconciliation, and support product promotion activities. Known for reliability, attention to detail, and strong interpersonal communication. Committed to delivering excellent customer service and maintaining efficient store operations.

General Assistant at Nkanyiso Store (2013-01 – 2022-12)

• Delivered excellent customer service by assisting customers with inquiries and resolving issues to ensure a positive shopping experience.
• Managed stock control processes including receiving deliveries, organizing inventory, and monitoring stock levels.
• Operated Point of Sale (POS) systems accurately for cash, card, airtime, electricity, and betting voucher transactions.
• Handled daily cash reconciliation and managed petty cash with high accuracy.
• Assisted with product marketing and promotional displays to increase customer engagement and sales.
• Maintained a clean, organized, and customer-friendly store environment.
• Collaborated effectively with store management to support daily operational activities.

National Senior Certificate in Grade 12 – Mnyamana Memorial High School (2012-12)