Specialist Project Management at Altron Systems Integration (Altron Digital Business) (2022-05 – Present)
- Coordinate internal resources and third party vendors for the successful execution of projects ensuring on-time delivery, within scope and budget.
- Define the project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Ensure the availability and allocation of resources and develop a detailed project plan to monitor and track progress.
- Manage change requests to project scope, project schedule and project costs by conducting a cost and impact analysis.
- Perform risk and issue management.
- Adhere to project compliance by maintaining comprehensive project documentation.
- Plan and manage the transfer of key information necessary for the support, operation and acceptance of solutions deployed.
- Liaise with internal departments to ensure the relevant knowledge is recorded, tracked and published to ensure operational standards are maintained.
- Coordinate implementation activities for cross functional teams by providing effective team leadership, including the flow of information.
- Provide guidance and demonstrate leadership for internal Project Coordinators and Managers as well as Technicians.
- Engage with the clients operational, procurement and regional business leaders to continuously drive transition progress within required timelines.
Programme Manager (incl Team Manager & Project Manager) at Altron Managed Solutions (2019-04 – 2022-04)
- Management of numerous projects varying medium to complex in nature, within an assigned Programme.
- Execution of strategy set by EXCO across allocated portfolio. Managing and monitoring of strategic deliverables.
- Reporting on the status of the Programme within the Portfolio, to the Executive Team.
- Financial control, budgeting and monitoring projects within the Programme.
- Managing and development of Project Managers and Project Administrators.
- Successful delivery of Programmes - adhering to time, scope and budget. Budget objectives to be met.
- Define the project scope with the relevant stakeholders and ensure technical feasibility.
- Management of internal and external resource allocation.
- Project delegation to staff based on skill sets, strengths and experience.
- Compile finalised project plans prior to project execution including targets, milestones, costs, resources, start and finish dates, duration's and sequences of events.
- Make any adjustments to the project scope, schedule and costs - using an appropriate change management process.
- Ensure that planned activities meet set criteria, giving reasons for non-compliance.
- Facilitate a 'kick off' meeting to ensure all stakeholders are in agreement with the planned and the execution of work activities.
- Ensure that projects are registered, and project numbers are issued.
- Monitoring and controlling the execution of the project which includes schedules, costs, quality of workmanship, risks, stakeholder communication.
- Daily reporting to all stakeholders regarding the progress of the activities, highlighting any new potential project risks and issues which could impact the project financially.
- Evaluate and manage the scope changes, defining the consequences and obtaining approval to continue or abort the project.
- Facilitate a lesson learned session with all stakeholders. Conduct a customer satisfaction survey. Obtain a signed project completion certificate from the customer.
- Handover of the completed project is given to the Operation teams for business as usual.
Project Manager at Altron Managed Solutions (2015-03 – 2019-03)
Management of long and short-term projects initiated by a project sponsor, by means of a request for project/business case document. Projects include the development of software and hardware installations and continuous improvement.
- Facilitate workshops to discuss risk identification / mitigation, determining resources, needs, schedule/time and cost analysis with all major stakeholders to produce a signed-off scope of work.
- Compile finalised project plans prior to project execution including targets, milestones, costs, resources, start and finish dates, duration's and sequences of events.
- Make any adjustments to the project scope, schedule and costs - using an appropriate change management process.
- Ensure that planned activities meet set criteria, giving reasons for non-compliance.
- Facilitate a 'kick off' meeting to ensure all stakeholders are in agreement with the planned and the execution of work activities.
- Ensure that projects are registered, and project numbers are issued.
- Monitoring and controlling the execution of the project which includes schedules, costs, quality of workmanship, risks, stakeholder communication.
- Daily reporting to all stakeholders regarding the progress of the activities, highlighting any new potential project risks and issues which could impact the project financially.
- Evaluate and manage the scope changes, defining the consequences and obtaining approval to continue or abort the project.
- Facilitate a lesson learned session with all stakeholders. Conduct a customer satisfaction survey. Obtain a signed project completion certificate from the customer.
- Handover of the completed project is given to the Operation teams for business as usual.
Learning & Development (including Project Manager, Product & Systems Specialist) at RCI Africa (2008-01 – 2015-12)
- Assist in assessing leadership capabilities on selected levels, develop, design and/or facilitate the appropriate best practice leadership development programmes for management, team leaders and supervisors with a focus on building commercial competency, business acumen, strategic thinking, execution strength, driving performance, change management and EQ.
- Ensure appropriate development plans are in place to support succession plans and minimise succession risk in the business.
- Develop appropriate best practice strategies to address skill/performance gaps to build the execution capability of the company's human resources, and to improve staff satisfaction, retention and performance.
- Develop change management strategies to support Top Guide performance improvement.
- Ensure the achievement of Workplace Skills Plan (WSP) and Implementation Report (IR) objectives to maximise financial refunds and discretionary grants from the government.
- Ensure the most cost-effective initiatives are in place with measurable outcomes to show a positive ROI.
- Ensure accreditation of RCI's programmes to provide nationally recognised qualifications at all levels.
- Liaise with regional and global counterparts and represent RCI South Africa on regional and global projects to ensure the successful implementation of best practice initiatives.
- Assist with preparation of project budget alongside HR Director.
- Manage L&D budget monthly in terms of actual and forecasted spend.
- Ensure accurate, up to date reporting on all projects.
- Update and improve professional and business knowledge, skills and attitudes where applicable.
- Demonstrated leadership skills with a focus on ongoing coaching and development.
- High level of business acumen, with proven success in achieving positive ROI.
- Ability to manage multiple priorities and ensure delivery within required deadlines.
- Effective time and stress management.
Various positions held: Sales, International Customer & Business Liaison, Back up Team Leader, Acting Team Leader at RCI Africa (1999-01 – 2008-12)