Hotelier / Hotel General Manager
Send a job offer directly to this candidate
Charles D. Mc Carthy
24 years of hospitality and restaurant management experience.
As a Leader.
I take a broad view and recognize opportunities and what can be achieved by finding meaningful connections that drive the business forward. Understands individual personalities and drivers and can build a team where everybody feels included and empowered to succeed. Leads by example and is a role model of desired behaviours. Has the ability to motivate and inspire the team to deliver the best results.
Develops self and team to enable the best performance possible and delivers on commitments. Learns from successes and failures. Genuinely celebrates the success of others and fully supports the team. Takes responsibility for developing strong future leaders. Sets clear expectations and ensures team action plans are aligned and executed.
Is an active listener and can deliver messages clearly, honestly and timely. Is courageous and stands up for what I believe is right. Manages difficult conversations when needed. Able to ask questions when clarity is needed to finalize a decision quicker. Influences. Understands when to lead and when to follow. Able to break down barriers between groups and departments to reach a decision. Take a proactive approach to getting involved.
Ability to Think Strategically.
Has the ability to see different possibilities, different approaches and different potential outcomes. Structures verbal and written communication to focus on key message. Guides people through the process of identifying issues, shaping common understanding and framing strategic choices.
Asks the tough questions and can analyse information and data to solve problems. Identifies risks and is keen to determine the best solutions.
Is keen to learn and understand external innovative trends shaping the future of hospitality. Steps out of their comfort zone and is willing to try new things. Generates new ideas, enjoys being creative, thinks of original solutions. Has the ability to challenge the status quo and thinks out of the box.
Take Responsibility.
Puts the customer at the centre of everything they do. Knows the hospitality business, the competitors, and customers better than anyone else. Is passionate with making memorable customer experiences. Connects the dots between projects, goals and priorities across functions/units. Has the ability to think beyond own area of responsibility and understands how actions affect the entire organization.
Holds self and others accountable for the results. Is keen to go the extra mile to drive business directions. Is open to change and able to turn it into a business opportunity. Embraces challenging assignments, situations and opportunities that extend beyond their comfort zone. Is a change agent. Understands when change is needed and capable to navigate it effectively.
Collaborate with the Team.
Fosters a feedback culture. I can give and receive constructive and timely feedback. An open, direct, and transparent communication that builds trust. Values diversity and acts with integrity. Is a team player. Collaborates by sharing best practices and ideas, experiences, and skills to enhance business results. Role model of professional and desired behaviours.
Deliver Results.
Focuses on results. Acts with a sense of urgency and pushes for decisions to achieve the best results for the business. Able to make decisions to move forward. Ability to prioritize and get things done. Speaks up where a risk is identified and act with solutions.
