Results-driven IT professional with over 8 years of experience in network administration, systems support, and end-user troubleshooting across utilities and private sector environments.
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Results-driven IT professional with 8+ years of experience in network administration, systems support, and end-user troubleshooting. Proven ability to configure and maintain critical IT infrastructure (SAP, ICS, Itron, DCS) while ensuring security and performance efficiency. Adept at diagnosing complex technical issues, training staff, and optimizing systems for organizational growth.
Holds a bachelor's degree in computing and IT and certified with IITPSA. Combines technical proficiency with strong documentation, project management and audit skills.
Network Analyst at Dominion Business Investments (2025-01 – Present)
Analyzing and monitoring network performance, installing and configuring network systems, diagnosing IT issues, and conducting IT equipment audits.
Systems Support Officer at Zimbabwe Electricity Transmission and Distribution Company (2014-01 – 2019-12)
Troubleshot system and network issues, installed and configured IT hardware and software solutions, and conducted IT equipment audits.
Post Graduate Trainee at Zimbabwe Electricity Transmission and Distribution Company (2012-01 – 2014-12)
Supported IT policy enforcement and end-user training, managed SAP, ICS, and POS system installations and maintenance, and assisted in network security configurations.
Industrial Attachment (Internship) at Delta Beverages (Private) Limited (2010-01 – 2011-12)
Provided hardware and software troubleshooting support and assisted in setting up user accounts and IT procurement.
Bachelor of Technology Honours in Computing and Information Technology – Chinhoyi University of Technology (2011)
Post Graduate Diploma in Project Management – Project Management Zimbabwe (2016)
