Chokoe Batseba

Results-driven Industrial Engineer and Continuous Improvement professional with extensive experience in automotive manufacturing across Industrial Engineering, TPM/Continuous Improvement, Quality Engineering and Quality Management. Strong hands-on experience in Lean and manufacturing improvement activities, including Kaizen, 5S, OEE analysis, Autonomous Maintenance, time studies, line balancing, process optimisation, layout improvement and structured problem-solving. Combines a strong Continuous Improvement foundation with extensive quality experience in Root Cause Analysis, PFMEA, Control Plans, SPC, MSA, process capability and corrective action management.

Experienced in leading cross-functional improvement initiatives and using data, process analysis and stakeholder collaboration to improve productivity, quality, process flow and operational performance.

Junior Quality Manager at Shatterprufe (2023-11 – Present)

• Drive product and process improvement initiatives to improve manufacturing quality, process performance and customer satisfaction.
• Lead structured problem-solving activities to investigate quality and process-related issues and ensure effective corrective actions are implemented and tracked.
• Analyse quality trends and recurring issues to identify root causes and opportunities for continuous improvement.
• Conduct product, process and system audits to identify improvement opportunities and support compliance with quality management requirements.
• Support internal audit preparation and successful IATF and IQB certification reviews.
• Work cross-functionally to resolve manufacturing and customer quality challenges and optimise inspection methods without compromising quality requirements.
• Represent the Quality function during customer interactions and support the team in achieving product, process and system quality targets.

Quality Engineer at Nomtec Automotive (2020-03 – 2023-10)

• Identified process inefficiencies and improvement opportunities through production tracking, quality analysis and structured problem-solving.
• Led PFMEA and Control Plan reviews to identify manufacturing risks, strengthen process controls and drive risk reduction.
• Investigated product and process defects using Root Cause Analysis and production data to identify sustainable corrective actions.
• Conducted process, product and system audits and performed SPC and MSA activities to evaluate process and measurement performance.
• Developed procedures, work instructions and training to improve process standardisation and operator understanding.
• Managed customer quality concerns, warranty claims and supplier-related issues while supporting timely corrective action.
• Conducted safety incident investigations and risk assessments and collaborated with Production, Engineering and Maintenance teams to improve process performance.

Junior Quality Engineer at Auto Industrial Machining (2018-06 – 2020-03)

• Conducted product audits for automotive customers including BMW, Toyota, Volkswagen, Mercedes-Benz, Isuzu and Ford.
• Conducted process audits across multiple manufacturing processes to identify non-conformances and improvement opportunities.
• Led investigations into customer concerns, internal defects and supplier quality issues and supported containment and corrective actions.
• Analysed quality performance trends and led corrective action discussions for high-scrap and recurring issues.
• Facilitated PFMEA and Control Plan reviews and performed SPC, Gauge R&R and process capability studies.
• Developed procedures and work instructions, provided employee training and supported cross-functional improvement initiatives.

TPM / Continuous Improvement Graduate at Auto Industrial Machining (2017-12 – 2018-05)

• Designed and implemented faster and more efficient work procedures through observation, analysis and process improvement.
• Supported layout optimisation, production flow improvement and the design of work tools to improve manufacturing efficiency.
• Conducted time studies and line balancing activities to improve productivity, workload distribution and process flow.
• Supported Autonomous Maintenance activities and reviewed Kaizen and 5S performance to drive continuous improvement on production lines.
• Reviewed OEE performance and participated in corrective action discussions to improve line performance and address operational losses.
• Created and updated work instructions to improve process standardisation and operator understanding.

Industrial Engineering Trainee at Faurecia Interior Systems (2016-09 – 2017-12)

• Designed and implemented faster and more efficient work procedures through observation, analysis and process improvement.
• Supported layout design and optimisation to improve production flow and manufacturing efficiency.
• Performed time studies and line balancing to optimise processes and improve productivity.
• Created and updated work instructions and supported process standardisation and pre-production documentation.
• Provided input into product specification changes aligned with customer requirements and supported investigations into manufacturing concerns.

Baccalaureus Technologiae (BTech) in Industrial Engineering – Tshwane University of Technology (2018 – 2019)

National Diploma in Industrial Engineering – Tshwane University of Technology (2014 – 2017)