Cimone Van Zyl

Hard Working, dedicated, professional, energetic, punctual and always willing to learn new things

Independent Travel Agent at Dreamport (2026-01 – Present)

• Advise customers on destinations, costs, and travel options. Secure flights, accommodations, and packages.
• Build and maintain a client database.
• Assist with cancellations, changes, or emergencies.

Admin Manager at Zulfah's Consulting & Training (2025-01 – 2025-12)

• Manage daily administrative functions, ensuring smooth delivery of training programs.
• Coordinate training sessions, trainers, and student timetables.
• Ensure adherence to OHS standards, accreditation requirements, and record-keeping.
• Handle registrations, inquiries, and certification processes.

Service Consultant at Capitec Bank Limited (2015-01 – 2024-12)

• Provide frontline support to customers, helping them with banking queries, transactions, and account management.
• Promote Capitec's products and services, such as savings accounts, loans, and digital banking solutions.
• Open new accounts, update client information, and process applications.
• Handle customer complaints, resolve issues, and ensure a positive banking experience.
• Follow regulatory and internal procedures to maintain security and accuracy in transactions.
• Assist clients in using Capitec's mobile app and online banking platforms.

NQF 4: Banking Degree in Banking – Cornerstone (2015-01 – 2016-12)

Higher Certificate in Business Management in Business Management – IQ Academy (2025-01 – 2029-12)