Store admin Manger - Miladys Ballito
(2006-01 - 2007-12)
- Executed efficient cash handling processes, safeguarding financial assets
- Organised and maintained comprehensive filing systems to enhance accessibility of documentation
- Streamlined batching of paperwork, improving operational efficiency
- Established and managed store budgets, ensuring financial targets were met
- Participated in store audits to enhance compliance and operational standards
Store Manager - Miladys Ballito
(2007-01 - 2010-12)
Oversaw all store operations, delivering consistent results in sales and customer satisfaction
- Directed and mentored staff, fostering a collaborative team environment
- Implemented access control protocols to enhance store security
- Managed cash and administrative office duties to ensure financial accuracy
- Led recruitment efforts for new staff members, strengthening team capabilities
- Conducted stock takes to ensure inventory accuracy and availability
- Conducted store audits and stock takes in other stores with area manager
Admin/ stock assistant/ floor manager - Woolworths Ballito - Franchise
(2010-01 - 2014-12)
- Assisted in cash handling processes, including counting and banking for accuracy
- Coordinated staffing to ensure optimal coverage and efficiency
- Maintained effective stock management systems, and inventory accuracy
- Oversaw floor management to enhance customer experience and operational flow
- Maintained store visually by ensuring windows and displays where attractive and well maintained
- Facilitated customer liaisons, addressing inquiries and ensuring customer satisfaction
Foods manager - Woolworths Co- operate
(2014-01 - 2025-07)
Managed a team of 20 staff members, ensuring high performance and engagement. Executed administrative duties including staffing coordination. Ensured staffing levels aligned with company demands, optimising operational capacity. Oversaw the service counter, maintaining a strong focus on customer satisfaction
- Addressed customer queries and provided comprehensive support
- Drove SMU with teams to increase sales and profitability
- Managed stock effectively, driving sales initiatives to maximise profitability
- Driving sales and monitoring expiring goods to reduce waste
- Led, developed, and retained talent within the team through mentoring and coaching
- continuous engagement with team members to foster a positive work environment
- Facilitated training and recruitment processes for new hires
- Involvement and participation in CSI projects
Team Leader - Absolute Pets
- Execute administrative duties including staffing, cash handling and banking
- Managing stock effectively, checking inventory actioning cyclicals, monitoring waste and experience
- Oversee store operations
- Delivering exceptional customer service
- Training and development of new staff
