Customer Service
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Customer service professional with 13 years of demonstrated excellence in achieving company goals and committed to providing high quality service and developing customer relationships. Offering excellent interpersonal skills and knowledge of conflict resolution. Passionate about building strong customer relationships, driving brand loyalty and improving the customer’s experience.
I pride myself on doing things to the best of my abilities whether it be at work or in life and never afraid to learn new things as there is always room for improvement.
Name of Company: Capita SA
Nature of business: Consulting, digital and outsourcing services
Period of Employment: 24 August 2014 – 24 January 2023
Job Description and Duties: Customer Service Advisor
English, Afrikaans, Biology, Geography, Economics, Woodwork
Basic and advanced practical electronics (NQF Level 5),
Computer practice (NQF Level 4)
Microsoft word, Excel, Powerpoint and Outlook