Dillon Martin
Security technician assistant
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About
CCTV service, design supply and installation of camera systems.
Experience
Security technician assistant - Security installation technician
CCTV service, design supply and installation of camera systems.
- Remote viewing via smartphone or desktop
- 24/7 live monitoring and alert integration
- Video storage, playback and retrieval
- Regular maintenance and system optimization
- Access controls and security beams
- Digital and networking recorders and encoder installations
Driver assistant - On The dot
Media distributor
- Driver assistant
- Parcel pickup/drop off
- Vehicle inspection and maintenance
Contact centre associate - Webhelp SA (Concentrix)
(2016-08 - 2024-07)
Campaign: easyJet Airlines - Providing Customer Care
- Booking of Flights and Cancellations
- Data Capturing
- Assist with Check in Process and Boarding Passes
- Refunds including vouchers and Bank Transfers
- Assist with Lost and Damage luggage
- Disruption of Flights, Compensation and Expenses
- Resolution of any customer concerns and trouble shooting
Contact centre associate - Webhelp (Concentrix)
Campaign: easyJet Holidays
- Handling of holiday packages (Accommodation, Flights and Transfers)
- New bookings and confirmations of bookings
- Amendments and Cancellation
- Providing accurate Policy and information
- Calculation of fees and charges
- Disruption and Resolution
- Insurance letters
- Special request, special assistance needs for mobility and medical assistance
Contact centre associate - Webhelp (Concentrix)
Campaign: Vodafone UK
- Billing and Charge accounts
- Network related issues
- Complaints
- Mobile contracts, Broadband and Landlines
Deli counter Customer service and management assistance - Pick n Pay – Gardens Center
(2014 - 2016)
- Preparation of food for deli counter
- Part time sushi chef and assistant
- Stock taking and bakery assistance
Media Distributor - On the Dot
(2008 - 2014)
Delivering of Newspapers to relative media outlets
Sales Representative and customer service - Lace Up Retail Store
(2011 - 2012)
Education
Stick Welding - Truimp skills development centre. (PTY) LDT
Nated 1 and 2 - Electrical engineering - Falsebay College (Westlake Campus)
Senior Certificate: Matric - Rocklands Secondary School (2012)
