Dilshaad Shaik

Motivated and customer-focused retail professional with experience as a Woolworths Customer Assistant and Pay Point Coordinator. Skilled in customer service, complaint resolution, sales support, stock management and coordinating pay point operations. A reliable team player with strong communication, organisation and problem-solving skills.

Customer Assistant & Pay Point Coordinator - Woolworths

• Face-to-face customer support and assistance
• Complaint resolution and problem solving
• Upselling and cross-selling products
• Product knowledge and store navigation
• Active listening and clear communication
• Stock replenishment and merchandising
• Inventory control and accuracy
• Pay point coordination and customer transactions
• Time management and multitasking
• Teamwork and cross-functional collaboration

Grade 11