Dominic Koegelenberg
IT SUPPORT | HELP DESK | DESKTOP SUPPORT
Talent
Rustenburg, North West, South AfricaMember since October 11, 2026
Windows
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Windows
About
Entry-level IT support professional with a Higher Certificate in Cybersecurity and CompTIA certifications including A+, Network+, Security+, and Linux+. Strong foundation in Windows, Linux, networking, hardware, virtual machines and cybersecurity. Experienced in customer-facing problem solving and operating computer-based systems in a fast-paced environment. Seeking an IT Help Desk or IT Support role where I can apply my technical knowledge and develop hands-on support experience.
Experience
Bookseller | Sales assistant - Bargain Books
(2026-02)
- Operate computer-based point-of-sale systems accurately in a fast-paced environment.
- Assist customers with enquiries and resolve issues using problem-solving and clear communication.
- Troubleshoot system and transaction-related issues and identify appropriate solutions.
- Process sales, payments, returns and system-based transactions accurately.
- Provide professional customer support and adapt solutions to individual customer requirements.
- Work collaboratively with colleagues to resolve queries and maintain efficient day-to-day operations.
Education
Higher Certificate - Cybersecurity - Eduvos (2025 - 2026)
National Senior Certificate - Bergsig Akademie (2023)
Skills
IT SUPPORTHELP DESKDESKTOP SUPPORT
