Donna Stevens

I thrive in dynamic environments where organization, problem-solving, and strong communication are key. With experience in customer service, logistics, and executive assistance, I've worked with high-profile events, managed property bookings, and streamlined operations for businesses. I’m detail-oriented, tech-savvy, and proactive in ensuring efficiency in everything I do. I'm always looking for opportunities to grow, contribute, and create meaningful impact in my work.

• Freelance Executive/Personal/Virtual Assistant – Various Clients (Jan 2023 – Nov 2024): Provided comprehensive administrative support, including scheduling, email management, travel arrangements, and data entry. Adapted to diverse client needs, handling project coordination and streamlining workflows. Enhanced productivity and client satisfaction through strong organization and problem-solving skills.
• Retail Consultant & Inventory Assistant – Ballet World (Feb 2024 – Present): Managed inventory, restocking, and stock control to maintain optimal product availability. Provided expert fitting services and dancewear advice, improving customer experience and retention. Transitioned from wholesale operations to a retail-focused role while maintaining service excellence.
• Wholesale/Inventory Assistant & Dancewear Consultant – Ballet World (Jul 2021 – Jan 2024): Advised customers on dancewear and pointe shoes, ensuring proper fit and customer satisfaction. Managed wholesale customer interactions, orders, and stock levels with precision. Coordinated shipping, order fulfillment, and logistics, reducing inventory discrepancies.
• Crew & Artist Management – Cape Town International Jazz Festival (Jan 2016 – Mar 2017): Managed logistics, hospitality, and travel for artists, ensuring a seamless event experience. Developed organizational and problem-solving skills in a high-paced environment.
• Property Manager – Private Rental (6-Month Project, 2023): Oversaw guest communication, bookings, and property management to ensure smooth stays.
• Volunteer Coordinator – Local Animal Shelter (Feb 2021 – Nov 2022): Organized volunteer schedules and assisted with fundraising efforts to support shelter operations.

• National Senior Certificate (NSC) / Matric (Bachelor’s Pass) – Alexander Sinton High School (2013–2017)
• Code 8 Driver's License (Manual & Automatic)
• Skills: Administrative Operations | Customer Service | E-commerce | Property Management | Logistics | Inventory Control | Communication & Coordination | Problem-Solving | Microsoft Office Suite | Tech-Savvy and more…