Emelda Bailey

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients.

Caregiver (Practical) at Eden Park Retirement Village (2024-06 – 2024-06)

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Recognized and reported abnormalities or changes in patients' health status to case manager.

Creditor at HBS ALUMINIUM SYSTEMS (2010-01 – 2023-12)

• Improved creditor-client relationships by effectively managing a large portfolio of accounts and promptly addressing concerns.
• Ensured compliance with relevant regulations and industry best practices, staying up-to-date on changes affecting the credit industry.
• Participated in regular audits of internal processes to enhance efficiency within the department while maintaining accuracy standards.
• Maintained accurate records of all credit-related activities, facilitating efficient reporting and analysis for management review.
• Managed disputes effectively, investigating issues thoroughly and implementing appropriate resolutions to maintain client satisfaction.

Home Based Care – Oasis Training Centre (2024-08)

First Aid Level 1 – Oasis Training Centre (2024-08)

Palliative Care – Oasis Training Centre (2024-08)

Dementia Care – Oasis Training Centre (2024-08)

Covid Training – Oasis Training Centre (2024-08)

– Kensington High (1998-03)