Emihle Mlambo
Customer Service
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About
AVAILABLE IMMEDIATELY - Highly motivated, with nearly 4 years of experience in customer services, seeking a role that leverages my skills and development.
Experience
Hostess at Xception Lounge (2022-07 – 2023-12)
Ensuring a welcoming atmosphere while managing reservations and handling customers.
- Managed reservations
- Handled customer interactions
- Ensured welcoming atmosphere
Student Consultant at Nota Bene (2024-02 – 2024-11)
Handling student enquiries and concerns via phone calls & emails. Student support services.
- Handled student enquiries via phone
- Handled student concerns via email
- Provided student support services
Shop Assistant/Cashier at Clicks Limited Group (2025-12 – 2025-08)
Providing basic customer service, operating the POS system efficiently and managing stock displays.
- Provided basic customer service
- Operated POS system efficiently
- Managed stock displays
Optical Sales Assistant at V & A Superfine (2025-11 – 2026-03)
Assembling prescription glasses while processing sales and ensuring accurate retail experience.
- Assembled prescription glasses
- Processed sales
- Ensured accurate retail experience
Education
Matric in Bachelor's Degree Pass – Joubert Ludidi Comprehensive School (2020)
Bachelor of Commerce in Law – Boston City Campus (2022)
